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Deezer one year 16 Euro stackable. See OP

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    #272
    clint_silver
    Registered Users Posts: 2,895 ✭✭✭clint_silver


    I took out 2 years stacked. Just found out on Deezer Podcasts only come up if youre in a certain countries. Ireland is listed as one,. Turkey isnt.

    My account is showing Im in IE but I cant see podcasts on the iOS app on iphone or if I log in to deezer on desktop.

    Anyone know?

    Took down deezer app on phone and created a new login and do see podcasts so looks like its country related to the login


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    #273
    clint_silver
    Registered Users Posts: 2,895 ✭✭✭clint_silver


    clint_silver wrote: »
    I took out 2 years stacked. Just found out on Deezer Podcasts only come up if youre in a certain countries. Ireland is listed as one,. Turkey isnt.

    My account is showing Im in IE but I cant see podcasts on the iOS app on iphone or if I log in to deezer on desktop.

    Anyone know?

    Took down deezer app on phone and created a new login and do see podcasts so looks like its country related to the login

    It is the country.

    On this, logged on to deezer support, https://support.deezer.com opened a chat, explained I was in Turkey when I took it out but in Ireland now, support guy changed my account to Ireland, log out, log back in and now can see podcasts and all Irish based music. Took 30 seconds for guy to do.

    Great support.


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    #274
    itsnotmyfault
    Registered Users Posts: 863 ✭✭✭itsnotmyfault


    I've just set up a new deezer account and have started my free trial. I'm going to use a vpn to set up another account to get a annual subscription "gift" and use the code on my main account but i can't see anywhere to even enter a gift code on my account.


    I'm sure i'm blind though???:confused:

    Think i've found it!!!


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    #275
    vectra
    Registered Users Posts: 15,503 ✭✭✭✭vectra


    clint_silver wrote: »
    It is the country.

    On this, logged on to deezer support, https://support.deezer.com opened a chat, explained I was in Turkey when I took it out but in Ireland now, support guy changed my account to Ireland, log out, log back in and now can see podcasts and all Irish based music. Took 30 seconds for guy to do.

    Great support.

    How can you find out what country your account is in?


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    #276
    clint_silver
    Registered Users Posts: 2,895 ✭✭✭clint_silver


    vectra wrote: »
    How can you find out what country your account is in?

    When you open deezer desktop on the bottom of page it shows IE. However it was doing this for me and yet still I didn’t have podcasts on my iPhone deezer app which when I looked it up said Turkish accounts don’t have so gave me a clue. The support guy came on chat in a few seconds and he confirmed me my account was Turkish. Another few seconds to switch country. Logged in and out of the app and now have podcasts. All the playlists are now irish too. Lots more music discoverable.


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    #277
    irishgrover
    Registered Users Posts: 2,496 ✭✭✭irishgrover


    I have tried this on 2 different devices, with 3 different vpns on 2 different internet connections, on new and existing accounts with BOI DC and CC and revolut card.... and it just will not work for me.... giving up .....payment just will not go through


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    #278
    vectra
    Registered Users Posts: 15,503 ✭✭✭✭vectra


    clint_silver wrote: »
    When you open deezer desktop on the bottom of page it shows IE. However it was doing this for me and yet still I didn’t have podcasts on my iPhone deezer app which when I looked it up said Turkish accounts don’t have so gave me a clue. The support guy came on chat in a few seconds and he confirmed me my account was Turkish. Another few seconds to switch country. Logged in and out of the app and now have podcasts. All the playlists are now irish too. Lots more music discoverable.

    Found it
    Says IE.
    But how would I know if it was in fact IE?
    Unlimited music with Deezer - Copyright 2006-2018

    Your country: IE


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    #279
    clint_silver
    Registered Users Posts: 2,895 ✭✭✭clint_silver


    vectra wrote: »
    Found it
    Says IE.
    But how would I know if it was in fact IE?
    Yes that’s it. I had that too but account was still Turkish. I couldn’t see this anywhere, support had to confirm for me.

    if you can see podcasts then you don’t have a Turkish account. I had no option to browse podcasts either on desktop or phone app. Search didn’t bring anything back either.

    When you have an Irish account the top charts will automatically be Irish ones. should also have a “trending Ireland” playlist.

    If you don’t see those there’s a good chance you don’t have an irish account so get on to support to get them to switch it. Use the chat.


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    #280
    clint_silver
    Registered Users Posts: 2,895 ✭✭✭clint_silver


    irishgrover wrote: »
    I have tried this on 2 different devices, with 3 different vpns on 2 different internet connections, on new and existing accounts with BOI DC and CC and revolut card.... and it just will not work for me.... giving up .....payment just will not go through

    I know someone who got it last night so its still working, they used a revolut card over vpn. Maybe use speedtest to verify youre definitely on a turkish IP.

    I got 2 gift cards and then had refused payment for a third. I reconnected vpn and tried a different card and it still refused so that seemed a bit random for me so I jsut accpeted it was hit and miss..


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    #281
    vectra
    Registered Users Posts: 15,503 ✭✭✭✭vectra


    clint_silver wrote: »
    Yes that’s it. I had that too but account was still Turkish. I couldn’t see this anywhere, support had to confirm for me.

    if you can see podcasts then you don’t have a Turkish account. I had no option to browse podcasts either on desktop or phone app. Search didn’t bring anything back either.

    When you have an Irish account the top charts will automatically be Irish ones. should also have a “trending Ireland” playlist.

    If you don’t see those there’s a good chance you don’t have an irish account so get on to support to get them to switch it. Use the chat.

    I don't see any podcast or Trending Ireland playlist.

    Best thing is say I was in Turkey as well :pac:


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    #282
    vectra
    Registered Users Posts: 15,503 ✭✭✭✭vectra


    clint_silver wrote: »
    Yes that’s it. I had that too but account was still Turkish. I couldn’t see this anywhere, support had to confirm for me.

    if you can see podcasts then you don’t have a Turkish account. I had no option to browse podcasts either on desktop or phone app. Search didn’t bring anything back either.

    When you have an Irish account the top charts will automatically be Irish ones. should also have a “trending Ireland” playlist.

    If you don’t see those there’s a good chance you don’t have an irish account so get on to support to get them to switch it. Use the chat.


    Opened a chat and got mine changed as well
    Happy days
    Thanks


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    #283
    TBi
    Registered Users Posts: 1,783 ✭✭✭TBi


    vectra wrote: »
    Opened a chat and got mine changed as well
    Happy days
    Thanks

    I really hope everyone telling them that they've been to Turkey recently won't give them a heads up and make them close this loophole...


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    #284
    vectra
    Registered Users Posts: 15,503 ✭✭✭✭vectra


    TBi wrote: »
    I really hope everyone telling them that they've been to Turkey recently won't give them a heads up and make them close this loophole...


    2 people looking to change ?
    I doubt it very much.


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    #285
    ronanc1000
    Registered Users Posts: 817 ✭✭✭ronanc1000


    Edit: I fixed it!

    No idea of it's a trick or not but I was on the 30 day HiFI trial, then added the years code which now gets me 12 months HIFi for less that 20 euro.

    I am wondering will this be available this time next year when it's up though?


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    #286
    quazzy
    Registered Users Posts: 1,305 ✭✭✭quazzy


    clint_silver wrote: »
    I know someone who got it last night so its still working, they used a revolut card over vpn. Maybe use speedtest to verify youre definitely on a turkish IP.

    I got 2 gift cards and then had refused payment for a third. I reconnected vpn and tried a different card and it still refused so that seemed a bit random for me so I jsut accpeted it was hit and miss..

    I'm in a similar situation.

    I got 2 codes and then the 3rd got refused. Tried different CC but no joy.


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    #287
    mcgovern
    Registered Users Posts: 4,267 ✭✭✭mcgovern


    Does anyone know what happens if you upgrade to Deezer Family if you used the 12 month gift card?
    Upgrade from Deezer Premium (9,99 TL/month) to Deezer Family (14,99 TL/month).


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    #288
    Quackster
    Moderators, Regional South Moderators Posts: 5,735 Mod ✭✭✭✭Quackster


    mcgovern wrote: »
    Does anyone know what happens if you upgrade to Deezer Family if you used the 12 month gift card?

    As far as I know, you lose the remaining portion of your Deezer Premium subscription. No pro-rata refund.


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    #289
    deco_b
    Registered Users Posts: 81 ✭✭deco_b


    Support switched my subscription from 1 yr premium to family for 8 months


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    #290
    ECookie13
    Registered Users Posts: 444 ✭✭ECookie13


    deco_b wrote: »
    Support switched my subscription from 1 yr premium to family for 8 months

    Any reason why?


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    #291
    JohnnyFlash
    Registered Users Posts: 7,055 ✭✭✭JohnnyFlash


    I'm on this plan. The mobile app is fairly good, but the suggested playlists are all over the shop. You either get Turkish pop and their equivalent of Big Tom thrown in at the end, or they start playing you stuff on your Flow playlist. Not good for getting new recommendations. If I hear Creep by Radiohead one more time....

    Can't argue for the price at all though, and will import my spotify playlists if I can. Their music recommendation algorithms aren't great though. 8Tracks and the likes are much better.


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    #292
    itsnotmyfault
    Registered Users Posts: 863 ✭✭✭itsnotmyfault


    I set up an account on vpn last week and bought the 12 month giftcard and applied it to my Irish account. Just got refunded the money and my irish account goes back to free after my free trial:confused:.


    Is everyone else's account still ok???


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    #293
    deco_b
    Registered Users Posts: 81 ✭✭deco_b


    I was chatting to support. They copped on to it and are automatically refunding everyone


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    #294
    ohnonotgmail
    Registered Users Posts: 40,146 ✭✭✭✭ohnonotgmail


    deco_b wrote: »
    I was chatting to support. They copped on to it and are automatically refunding everyone
    just those who bought gift cards or those who bought a 12 month sub directly?


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    #295
    TBi
    Registered Users Posts: 1,783 ✭✭✭TBi


    ohnonotgmail wrote: »
    just those who bought gift cards or those who bought a 12 month sub directly?

    My account with gift cards still looks fine. Amazing though all these people ringing in to change their accounts from Turkey to Ireland set off alarm bells...


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    #296
    ohnonotgmail
    Registered Users Posts: 40,146 ✭✭✭✭ohnonotgmail


    I've just checked my premium account that i purchased directly without a gift card and it is still showing as valid until sep 2019.


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    #297
    MAJJ
    Registered Users Posts: 1,679 ✭✭✭MAJJ


    Can you blame them if lots of folks contact support, as it highlights unusual buying patterns and flaws.


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    #298
    deco_b
    Registered Users Posts: 81 ✭✭deco_b


    I wasn't asking to change anything. Got a notification to say refund and wanted to know why


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    #299
    MAJJ
    Registered Users Posts: 1,679 ✭✭✭MAJJ


    deco_b wrote: »
    I wasn't asking to change anything. Got a notification to say refund and wanted to know why
    Sorry Deco, wasn't meaning to point that at you more of a general point.


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    #300
    ECookie13
    Registered Users Posts: 444 ✭✭ECookie13


    So are people getting this cancelled and refunded?


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    #301
    clint_silver
    Registered Users Posts: 2,895 ✭✭✭clint_silver


    ECookie13 wrote: »
    So are people getting this cancelled and refunded?

    newer ones seem to be, Ive got mine just over 2 weeks and am still on premium as of today but I know someone who got it earlier last week and they got cancelled and refunded.

    Unless theyre working backwards one by one Im hoping will still be ok for next 2 years. :D


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