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Hi all,
Vanilla are planning an update to the site on April 24th (next Wednesday). It is a major PHP8 update which is expected to boost performance across the site. The site will be down from 7pm and it is expected to take about an hour to complete. We appreciate your patience during the update.
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“The Book People” Clearance sale plus extra 35% off code

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Comments

  • #62
    selfbuilder1
    Registered Users Posts: 655 ✭✭✭selfbuilder1


    I have an order from February 16 which is due for delivery on Monday next the 23rd. This was an order before the clearance sale.


  • #63
    Pique
    Registered Users Posts: 3,043 ✭✭✭Pique


    Guys there's a fexking worldwide pandemic going on. They might have staffing issues or trouble logistically as a result.

    Give them a break ffs.


  • #64
    Motherof123
    Registered Users Posts: 152 ✭✭Motherof123


    Pique wrote: »
    Guys there's a fexking worldwide pandemic going on. They might have staffing issues or trouble logistically as a result.

    Give them a break ffs.

    Well aware of that cheers no need for the ffs


  • #65
    Pique
    Registered Users Posts: 3,043 ✭✭✭Pique


    Motherof123 wrote: »
    Well aware of that cheers no need for the ffs

    Yet you emailed them about it...


  • #66
    Motherof123
    Registered Users Posts: 152 ✭✭Motherof123


    Pique wrote: »
    Yet you emailed them about it...

    No need to be so rude tho seriously there is no need for the attack people in general were enquiring about the orders which were made long before it escalated! I have ordered books from other places which did arrive.
    So we are entitled to ask questions and follow up with emails so there's no need for the Criticism.
    We're all very aware of what's going on thanks


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  • #67
    Dodge
    Registered Users Posts: 10,144 ✭✭✭✭Dodge


    Motherof123 wrote: »
    Back off and mind your own business seriously

    You can’t post your ‘business’ on a public forum and then tell people to mind their own business

    For your own sake, don’t worry about book deliveries. Just accept you’ll get them eventually


  • #68
    Motherof123
    Registered Users Posts: 152 ✭✭Motherof123


    Dodge wrote: »
    You can’t post your ‘business’ on a public forum and then tell people to mind their own business

    For your own sake, don’t worry about book deliveries. Just accept you’ll get them eventually

    Ya dodge i "get it"


  • #69
    MacDanger
    Registered Users Posts: 2,332 ✭✭✭MacDanger


    I ordered on 04th March and received them in two deliveries on 10th March via PM


  • #70
    LizT
    Registered Users Posts: 29,089 ✭✭✭✭LizT


    Their website now says all orders delivered within 7 weeks


  • #71
    Motherof123
    Registered Users Posts: 152 ✭✭Motherof123


    LizT wrote: »
    Their website now says all orders delivered within 7 weeks

    Yeah I noticed that also.
    When I did my order it said 4 weeks I guess they couldn't handle the amount of orders so it's changed to 7 weeks.
    The website has now changed to closing down sale.
    Begining of March it was clearance sale.


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  • #72
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    Motherof123 wrote: »
    Yeah I noticed that also.
    When I did my order it said 4 weeks I guess they couldn't handle the amount of orders so it's changed to 7 weeks.
    The website has now changed to closing down sale.
    Begining of March it was clearance sale.

    Administrators have confirmed that they have not found a buyer and that they are now closing it.
    They also let half of the warehouse staff go and instead of two shifts, it works on a single shift, Monday to Friday


  • #73
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,199 Mod ✭✭✭✭Sheep Shagger


    Darc19 wrote: »
    Administrators have confirmed that they have not found a buyer and that they are now closing it.
    They also let half of the warehouse staff go and instead of two shifts, it works on a single shift, Monday to Friday

    Thanks, is there a link to a news article about that?


  • #74
    devil-80
    Registered Users Posts: 955 ✭✭✭devil-80


    Anyone got their books?


  • #75
    in2dark
    Registered Users Posts: 330 ✭✭in2dark


    devil-80 wrote: »
    Anyone got their books?

    Nada good i paid with paypal. Looks like nothing will arrive


  • #76
    ethical
    Registered Users Posts: 719 ✭✭✭ethical


    Nothing happening on my order of 6th March.................but my order of 26th March is partly on its way according to their email of yesterday.
    I then emailed yesterday asking them what is happening with the earlier order.I paid with PAYPAL. So would imagine its just this Pandemic that is causing massive delay.


  • #77
    Electric Nitwit
    Registered Users Posts: 10,637 ✭✭✭✭Electric Nitwit


    in2dark wrote: »
    Looks like nothing will arrive

    I think that's jumping the gun, it said estimated 4 weeks delivery and its been exactly 4 weeks since this thread started. The website now says 7 weeks delivery so they're obviously running behind. I'm still confident my order will arrive


  • #78
    Cape Clear
    Registered Users Posts: 2,589 ✭✭✭Cape Clear


    Nothing like some old fashioned patience for a long and stress free life.


  • #79
    GalwayGrrrrrl
    Registered Users Posts: 1,519 ✭✭✭GalwayGrrrrrl


    When it arrives it will be lovely surprise, when we are all fed up from staying at home. I’m keeping my fingers crossed.


  • #80
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    Sheep Shagger wrote: »
    Thanks, is there a link to a news article about that?

    A simple Google News search will give you countless articles

    Here's one https://www.business-live.co.uk/retail-consumer/book-people-close-easter-no-17691811


  • #81
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    They have now stopped taking orders and just fulfilling those that are on their system

    https://www.thebookpeople.co.uk/

    Remember, you bought off administrator's, there is no risk.


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  • #82
    DrFunkatron
    Registered Users Posts: 51 ✭✭DrFunkatron


    Tried to login there but I'm getting an error saying my details are incorrect. Not great hopefully order details haven't disappeared! Edit: They updated their page.
    TBP wrote:
    Our priority is to fulfil all existing orders whilst ensuring the health and wellbeing of our colleagues and customers alike.

    Please be assured that our warehouse team is working hard to ship all existing orders as quickly and safely as possible. Orders may take up to 7 weeks to be delivered.

    Unfortunately you can no longer log into your account, but please do not worry. This does not mean your order is not being processed. You will receive a tracking email as soon as your order has been dispatched.

    You are still able to contact Customer Services by email at contact_centre@thebookpeople.co.uk or call 0345 602 3030 (Monday – Friday, 9am – 5pm) for any questions you may have.

    Thank you for your continued patience and understanding.

    The Book People


  • #83
    veray
    Registered Users Posts: 25 ✭veray


    Ordered 28th Feb, package now with Currier for the last 2 days. Waiting.


  • #84
    sillysocks
    Registered Users Posts: 2,634 ✭✭✭sillysocks


    I ordered 2nd March and it was shipped yesterday for anyone still waiting!


  • #85
    Pique
    Registered Users Posts: 3,043 ✭✭✭Pique


    Getting close then. I ordered on the 3rd and the 6th.


  • #86
    in2dark
    Registered Users Posts: 330 ✭✭in2dark


    Pique wrote: »
    Getting close then. I ordered on the 3rd and the 6th.

    Let us know pls if you get any update.

    I ordered on the 4th and will also update.
    Do they fulfill the order in the whole for those who got them shipped?


  • #87
    sillysocks
    Registered Users Posts: 2,634 ✭✭✭sillysocks


    in2dark wrote: »
    Let us know pls if you get any update.

    I ordered on the 4th and will also update.
    Do they fulfill the order in the whole for those who got them shipped?

    Well I was given two Hermes tracking numbers so guessing my order was split in two. There was a few box sets etc so might have been too big for one box.


  • #88
    Sup08
    Registered Users Posts: 1,670 ✭✭✭Sup08


    sillysocks wrote: »
    I ordered 2nd March and it was shipped yesterday for anyone still waiting!

    Were you notified by email about the dispatch?

    Odered the 3rd so hoping to have an update soon. A few Easter gifts!!


  • #89
    sillysocks
    Registered Users Posts: 2,634 ✭✭✭sillysocks


    Sup08 wrote: »
    Were you notified by email about the dispatch?

    Odered the 3rd so hoping to have an update soon. A few Easter gifts!!

    Yep an email that they were dispatched and then one from the courier to say they had them.


  • #90
    devil-80
    Registered Users Posts: 955 ✭✭✭devil-80


    Ive got email with order confirmation 5th March so hoply that will be dispatch soon.


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  • #91
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,199 Mod ✭✭✭✭Sheep Shagger


    Website essentially closed down, you can no longer check orders.

    http://thebookpeople.co.uk

    Had a discussion with them via twitter direct message - that's gone now as they have deleted their social media accounts.


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