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Littlewoods

  • 28-09-2020 3:49pm
    #1
    terryduff12
    Registered Users Posts: 501 ✭✭✭


    So i seen this on my account To comply with regulation, we need you to verify your credit account by providing proof of identity.


    There looking for proof of id driver license, proof of address a bill and then they want your pps number seems sketchy to me.


Comments

  • #2
    Spocker
    Moderators Posts: 6,851 ✭✭✭Spocker


    terryduff12 wrote: »
    So i seen this on my account To comply with regulation, we need you to verify your credit account by providing proof of identity.


    There looking for proof of id driver license, proof of address a bill and then they want your pps number seems sketchy to me.

    Could you post the text of what is on your account? It's normal/legitimate for a lender to want to see the proof of ID and address, as well as your PPSN (the last one is for the Central Credit Register)


  • #3
    terryduff12
    Registered Users Posts: 501 ✭✭✭terryduff12


    We collect and verify your PPSN to enable us to fulfill our responsibilities in relation to the Central Credit Register. Please note we cannot accept your Public Services Card to verify your PPSN.

    Shop Direct Ireland Limited trading as Littlewoods Ireland, is regulated by the Central Bank of Ireland
    Thats about it really.
    There an English company with the call centre is out in Africa or India. Have been with them for donkey years maybe it some new regulations out but just thought it was bit strange to be looking for pps number.


  • #4
    Spocker
    Moderators Posts: 6,851 ✭✭✭Spocker


    This is the important bit:
    terryduff12 wrote: »
    Shop Direct Ireland Limited trading as Littlewoods Ireland, is regulated by the Central Bank of Ireland

    It doesn't really matter where they deliver or provide services from, if they want to lend money in Ireland, they have to follow the Central Bank of Ireland rules.


  • #5
    Wuff Wuff
    Closed Accounts Posts: 1,429 ✭✭✭Wuff Wuff


    terryduff12 wrote: »
    We collect and verify your PPSN to enable us to fulfill our responsibilities in relation to the Central Credit Register. Please note we cannot accept your Public Services Card to verify your PPSN.

    Shop Direct Ireland Limited trading as Littlewoods Ireland, is regulated by the Central Bank of Ireland
    Thats about it really.
    There an English company with the call centre is out in Africa or India. Have been with them for donkey years maybe it some new regulations out but just thought it was bit strange to be looking for pps number.

    Call centres in Aintree and Speke, Liverpool


  • #6
    terryduff12
    Registered Users Posts: 501 ✭✭✭terryduff12


    Once upon a time i used to be connected there but i haven't heard a English twang in a long time
    https://www.theguardian.com/uk-news/2015/dec/03/webhelp-call-centres-for-shop-direct-to-close-with-700-jobs-lost

    Its been very bad if you have a problem with any product nearly 3 minutes just to give them your account number.


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  • #7
    ShellBell89
    Registered Users Posts: 70 ✭✭ShellBell89


    Anyone else having problems when trying to buy something off littlewoods

    Keep getting an error error message every time I click the pay by card option 🀷ðŸ¼*♀️🀔 or is this their way of getting you to sign up for an account with them??


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