Installation ID for HKC APP

Hi All, Exact same issue, new phone and need to set up SecureComm app - I have the site ID from the older phone settings but not the password. When I tap in 0*9 on the panel I get Quick Denied -
Appreciate any help out there. Thanks

Thanks. Any idea How To enable it in engineering mode?

Or go to the comms menu and then to secure comm menu and your details are in there

stuartkee wrote: »

Yes if you have the engineer code it is in systems ops menu then go to the quick key menu and enable 0*9 in there



quote="Roto.D;101529080"]Thanks. Any idea How To enable it in engineering mode?

[/quote]

Yes goto the comms menu then dialler menu it will ask for the factory code that is 4567 and it's in there on the 8/12

quote="Roto.D;101529916"]Thanks stuartkee,
I have the engineer code

If you have the engineer code it is in systems ops menu then go to the quick key menu and enable 0*9 in there
Tried this but the quick key only go to 0*7 then back to 0*1 - no option to enable 0*9

Or go to comms menu and then to secure comm menu and your details are in there
I cant find a comms menu - its an older 812 panel with the GSM-SC - is it buried deeper in one of the other menus?[/quote]

Legend... Thanks mill Stuart. I had already changed the factory code but I knew what it is. Excellent stuff. Got my Site Password and now back up and running with Securecomm on the new phone. Thanks million

Sono wrote: »

Sorry to dig up an old thread but I am having this problem having switched phones, I have the installation ID but for the life of me I don’t know what the password is, thought it would be one of the 4 digit codes set for the alarm but it doesn’t appear to be.

My installer said he doesn’t have any codes and I should have everything so I’m a bit lost as to what to do.

Tried following the 0*9 path as mentioned above but it says access denied.

Anyone able to help?

Thanks

Sounds like the code you are using does not have the permission to view or else your installer disabled the 0*9.
If that's the case you will need to contact your installer.

There is a HKC gateway text number that you text to control the alarm via text it's 0870545756
They you use the commands to arm or disarm
To turn off the alarm you send the code for the alarm then a space then the word disarm looks like this
1234 disarm
1234 arm
1234 stat
1234 force
The commands will only work in that way so code number a space and then one of the above commands it can take up to a minute to work and you will also get a confirmation text when it's done.
Regards Stuart

baegan wrote: »

I have hkc 1070. I have hkc app to turn on and off.
How do I set it up so i can turn alarm on and off via a text message from my mobile?

Currently I receive text message to phone when there is an alarm but i cannot reply to this message.
Thanks

damienf1 wrote: »

Hey sorry dig this up again i have hkc alarm and hust found out about the ap. But when i key in 0*9 it gives me message not installed i do have engineer code if someone can point me how install it? Thanks

The panels do not come with the necessary unit, it is an add on.

damienf1 wrote: »

There is sim card in the unit or do need something additional also

Seems like you have the older unit that was only capable of text notification and text control.