"BMW First"

Blazer · 16-05-2017 4:53pm

J.pilkington wrote: »

You are admitting yourself that you are not their target market(not interested in BMW aftercare) so I don't think they will be too bothered about your lack of interest.

They are launching a new product, obviously not going to appeal to everyone but I'm sure it makes economic sense to plenty of their customers

If you could get the i8 for 3 days I'd be seriously interested. Others would be a m car, anything else and I wouldn't bother with it

callaway92 · 16-05-2017 4:54pm

v10 wrote: »

I was just emailed details of a new service being offered by BMW .. what are your thoughts on it ? ...

Basically for €49 per month you get :

• Monthly exterior hand-wash and monthly interior vacuum at any BMW Dealer for free.
• For each BMW Service choose between pick-up and delivery or replacement vehicle free of charge.
• In-depth leather care and interior cleaning with original BMW cleaning products included.
• Drive a BMW model of your choice for 3 days a year for free
• Rent a roof box or bicycle holder for your vacation for free.
• We take care of your scratches and dents up to an amount of € 100.00 / year.
• 10% discount on toll road expenses (up to € 100.00 / year).
• Get 5 cents on each liter of fuel at partnering petrol stations.

€600 per year .. what do you think ?

Ow my brain. . . . . .

Henry Ford III · 16-05-2017 5:27pm

I can see where BMW are coming from with this - premium brand and they want to offer a premium level of service.

The product needs to be right though.

mikeecho · 16-05-2017 9:45pm

So if I pay my €588 for the year, then demand an m7 for three days, and they can't supply that car, can I reclaim that 588 back ?

galwaytt · 16-05-2017 10:30pm

mikeecho wrote: »

v10 wrote: »

Yeah and I think that would be the general opinion, but could I rent a M or i series BMW for less than €600 ? Where ? (genuinely curious)

Here, http://www.autoeurope.ie/luxury.cfm

Or you could head to BMW Welt, and take a car out for a day.
Daytime autobahn blasts, and night time steins of beer.

You could. But it's in München. ....gonna cost you a lot more than €600 when you tot that up.....

v10 · 16-05-2017 10:42pm

mikeecho wrote: »

So if I pay my €588 for the year, then demand an m7 for three days, and they can't supply that car, can I reclaim that 588 back ?

Well I was told on the phone that I could but I would make sure to have a record of a call or get it in an email before I signed up, and would look for a refund if they didn't deliver.

Clareman · 01-02-2018 2:17pm

Sorry for bumping an old thread but I was looking for the website to sign up for this and this thread popped up.

I signed up for this on my old BMW, it was 1 month free and it was brilliant, got the car cleaned and the wipers replaced, I think the wipers cost €35 on their own, my new car needs new wipers so I'm going to sign up again and get the car dropped off for a clean in a week or so. At €20 a month I find it worth it just to get it cleaned, I do a lot of motorway travelling so it gets dirty quickly, and before anyone says "you'd get a lot of buckets for €20", I've 2 smallies at home so the chance of being able to wash the car myself is next to impossible.

MarkN · 01-02-2018 6:19pm

I got the mail myself last year and I didn't take much notice of it. From time to time they do offer some clever stuff such as replacing xenon bulbs free of charge to get you into the dealer but both times I had bulbs done on a 2004 325ci I had, there was no hard sell, just free bulbs

Seth Brundle · 01-02-2018 6:30pm

Clareman wrote: »

got the car cleaned and the wipers replaced, I think the wipers cost €35 on their own, my new car needs new wipers so I'm going to sign up again and get the car dropped off for a clean in a week or so.

Were the wipers "free" under this package?

v10 · 01-02-2018 7:04pm

They made big changes to the 'BMW First' package they were originally touting. As you see from the original post, they were offering free rental of a BMW model of your choice for 3 days a year, free rent a roof box or bicycle holder for your vacation, free minor scratch repair etc but the cost was to be €49 per month. When it actually launched what they actually offered was a Mini Valet, Wiper Blades, Light Bulbs, Health Check, Fuel Discount for €19 per month which is a very different offering.

What I don't understand now is that they offer the free first month and cancel anytime so after signing up and availing of your free Wiper Blades, Light Bulbs and Health Check you are then effectively paying €19 per month for a Mini Valet and a Fuel Discount ? Nothing wrong with that but the Wiper Blades, Light Bulbs and Health Check are not going to be something you get very often ..

I might sign up and get the few bits during the free month and then cancel ?

v10 · 01-02-2018 7:12pm

kbannon wrote: »

Were the wipers "free" under this package?

from http://bmw-first.ie/faq/

How do I avail of new wiper blades?

For wiper blades there is no need to book an appointment at your chosen retailer. Refer to your BMW FIRST subscription at the welcome counter and a parts advisor will see to it that the right wiper blades are fitted swiftly to your vehicle (subject to parts availability).

Is there any additional cost when I get my wiper blades or lightbulbs changed?

There are no additional charges for changing the wiper blades or lightbulbs. Additional charges may only apply if you wish to receive additional services or repairs during your visit.

mooseknunkle · 01-02-2018 10:53pm

I thought all dealers would be doing this but looks like only a handful are participating

Clareman · 02-02-2018 11:07am

kbannon wrote: »

Were the wipers "free" under this package?

They were free with the free month's trial, after this it'll be €19.99 a month

lawred2 · 02-02-2018 11:11am

v10 wrote: »

I was just emailed details of a new service being offered by BMW .. what are your thoughts on it ? ...

Basically for €49 per month you get :

• Monthly exterior hand-wash and monthly interior vacuum at any BMW Dealer for free.
• For each BMW Service choose between pick-up and delivery or replacement vehicle free of charge.
• In-depth leather care and interior cleaning with original BMW cleaning products included.
• Drive a BMW model of your choice for 3 days a year for free
• Rent a roof box or bicycle holder for your vacation for free.
• We take care of your scratches and dents up to an amount of € 100.00 / year.
• 10% discount on toll road expenses (up to € 100.00 / year).
• Get 5 cents on each liter of fuel at partnering petrol stations.

€600 per year .. what do you think ?

that's hilarious

Clareman · 02-02-2018 11:14am

v10 wrote: »

They made big changes to the 'BMW First' package they were originally touting. As you see from the original post, they were offering free rental of a BMW model of your choice for 3 days a year, free rent a roof box or bicycle holder for your vacation, free minor scratch repair etc but the cost was to be €49 per month. When it actually launched what they actually offered was a Mini Valet, Wiper Blades, Light Bulbs, Health Check, Fuel Discount for €19 per month which is a very different offering.

What I don't understand now is that they offer the free first month and cancel anytime so after signing up and availing of your free Wiper Blades, Light Bulbs and Health Check you are then effectively paying €19 per month for a Mini Valet and a Fuel Discount ? Nothing wrong with that but the Wiper Blades, Light Bulbs and Health Check are not going to be something you get very often ..

I might sign up and get the few bits during the free month and then cancel ?

Yeah, you are pretty much paying €19 a month to have your car cleaned inside and out, Conlon's in Limerick has lovely coffee so you get a free coffee as well

My car is only 2 years old so warranty and the service pack covers most things but the cleaning is handy, I also work close to the garage so I just drop it off on my way to work

Kaizersoze81 · 14-07-2018 9:33pm

Sorry to bump this, looking at an offer now of €4.90 per month for Bmw first.
https://www.bmw-first.ie/home?ds_c=BMW+%3E+AfterSales+%3E+Service+%3E+Brand&gclid=EAIaIQobChMI3uLA77af3AIVRbvtCh0C4wIJEAAYASAAEgJizfD_BwE

Covers “free”
Health check and diagnostics
Wiper blades
Bulbs
20% discount on service and repair

I can’t see a catch here. There’s one month free and you can cancel at any point. I’m due a service next month , which I’m anticipating will be approx €500. So I can save €100 on this, get free wipers which I need and then cancel without costing me a cent. Anyone used this 20% service discount before?

Stallingrad · 14-07-2018 10:08pm

Kaizersoze81 wrote: »

Sorry to bump this, looking at an offer now of €4.90 per month for Bmw first.
https://www.bmw-first.ie/home?ds_c=BMW+%3E+AfterSales+%3E+Service+%3E+Brand&gclid=EAIaIQobChMI3uLA77af3AIVRbvtCh0C4wIJEAAYASAAEgJizfD_BwE

Covers “free”
Health check and diagnostics
Wiper blades
Bulbs
20% discount on service and repair

I can’t see a catch here. There’s one month free and you can cancel at any point. I’m due a service next month , which I’m anticipating will be approx €500. So I can save €100 on this, get free wipers which I need and then cancel without costing me a cent. Anyone used this 20% service discount before?

Yes, signed up, got free wipers and an oil change for €140. 20% off, no questions asked. Very happy with that.

Kaizersoze81 · 14-07-2018 10:09pm

Great. Seems to be a no brainer. Wonder what they get out of it. Surely the majority of people cancel after taking the benefits. Makes a change to get something back off them

Harcrid · 14-07-2018 10:19pm

Same here. Signed up before event service and got my wipers and discount. Dealership had only just received their training on it so not all dealers may be fully up to speed on it yet. No brainer if you ask me.

Wailin · 14-07-2018 10:50pm

Stallingrad wrote: »

Yes, signed up, got free wipers and an oil change for €140. 20% off, no questions asked. Very happy with that.

"Free" wipers? Didn't you just buy a bmw? Which should have come fully serviced and roadworthy?

btkm8unsl0w5r4 · 14-07-2018 11:04pm

There is no such thing as a free lunch ever. I am super skecthy about subscription services. Yeah there may be some people who get value out of it, but the majority will sign up and pay without ever getting much out of it.

Stallingrad · 14-07-2018 11:30pm

Wailin wrote: »

"Free" wipers? Didn't you just buy a bmw? Which should have come fully serviced and roadworthy?

Wanted an interim oil change as the oil was a year and a half since bring changed. Existing wipers were about 50% gone, not essential but who cares if they are free.

Kaizersoze81 · 15-07-2018 9:08am

Francis Howling Marmoset wrote: »

There is no such thing as a free lunch ever. I am super skecthy about subscription services. Yeah there may be some people who get value out of it, but the majority will sign up and pay without ever getting much out of it.

I’m as skeptical about subscription services however I don’t see how I can lose here. There’s 1 month free, so it will literally cost me nothing. In return I’ll get wipers and 20% off the service which I was going to have to get anyway. Then I’ll cancel.

bazz26 · 15-07-2018 12:14pm

Do you have to get the car serviced to avail of all the freebees or can you just call into the parts desk and say hey can I have a free set of wipers for my car?

Kaizersoze81 · 15-07-2018 12:43pm

bazz26 wrote: »

Do you have to get the car serviced to avail of all the freebees or can you just call into the parts desk and say hey can I have a free set of wipers for my car?

You can get the wipers at any time as far as I know. I’ll be doing it this week anyway so I’ll update the thread with my progress.

bazz26 · 15-07-2018 12:59pm

Good man, please do as I signed up for the basic subscription last month but I only replaced the wipers a few months back and the car isn't due a service for a good while yet. For €5 a month it was a no brainer to cover the cost of replacement wipers and bulbs especially xenon bulbs alone.

Stallingrad · 15-07-2018 2:42pm

bazz26 wrote: »

For €5 a month it was a no brainer to cover the cost of replacement wipers and bulbs especially xenon bulbs alone.

Does it cover the xenons and how much would they usually be?

bazz26 · 15-07-2018 2:56pm

I cannot see anything in the t&c saying they don't cover xenon bulbs. A BMW dealer will retail a replacement xenon bulb for about €200 but you can buy them online much cheaper than that. They sometimes run promotions during winter time to replace bulbs free of charge including xenons.

But for €60 a year for the basic package to cover wipers and xenon bulbs alone, it's worth it imo.

You can check it out at: https://www.bmw-first.ie

Clareman · 16-07-2018 8:49am

I used this a few times, great service, didn't push anything like tyres or anything when getting the car valeted, I already have a fuel card so I didn't avail of it.

Theboinkmaster · 16-07-2018 1:58pm

Clareman wrote: »

I used this a few times, great service, didn't push anything like tyres or anything when getting the car valeted, I already have a fuel card so I didn't avail of it.

If you care about your car at all you wouldn't get a dealer "valet" your car, they will destroy the paintwork.

"BMW First"

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