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Virgin Media Cancellation deals

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Comments

  • #4592
    Tilikum17
    Registered Users Posts: 1,316 ✭✭✭Tilikum17


    j4vier wrote: »
    It's only relevant to a point what other get. What matters if what they offer to you, and other factors like the hassle of switching.

    I wanted to switch to vodafone but i started to read things I didn't like

    Nah, I always get 1/2 price for 6-9 months. I just tell them about this thread & what they’ve offered people. They always cave. I cancelled 2 days ago so I’m waiting for the call.


  • #4593
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,278 Mod ✭✭✭✭The_Conductor


    Tilikum17 wrote: »
    They always cave. I cancelled 2 days ago so I’m waiting for the call.

    They don't always call.
    You have to be prepared to move and have alternate arrangements made- or you could find that they do just as you have asked- and cancel your service. Several people in this thread have ended up with no service.........


  • #4594
    j4vier
    Registered Users Posts: 1,893 ✭✭✭j4vier


    Tilikum17 wrote: »
    Nah, I always get 1/2 price for 6-9 months. I just tell them about this thread & what they’ve offered people. They always cave. I cancelled 2 days ago so I’m waiting for the call.

    For me , half price for 6 months is close to the 15 off for 9 months offer which i got


  • #4595
    colm_mcm
    Registered Users Posts: 73,381 ✭✭✭✭colm_mcm


    Anybody get a cancellation deal on tv only? Think they offered €5 or €10 off *6

    Cancelled (30 days notice) at start of month, haven’t gotten call.


  • #4596
    Mav11
    Registered Users Posts: 2,238 ✭✭✭Mav11


    The_Conductor wrote: »
    They don't always call.
    You have to be prepared to move and have alternate arrangements made- or you could find that they do just as you have asked- and cancel your service. Several people in this thread have ended up with no service.........

    Plus 1. I cancelled on 6th Dec for 6th of Jan. They didn't call but I had Vodafone up and running anyway!! Was determined to move. Must say very happy with the service and price so far!! Will probably approach them as a new customer when my Vodafone contract is up.


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  • #4597
    CoBo55
    Registered Users Posts: 8,724 ✭✭✭CoBo55


    The_Conductor wrote: »
    They don't always call.
    You have to be prepared to move and have alternate arrangements made- or you could find that they do just as you have asked- and cancel your service. Several people in this thread have ended up with no service.........

    Just get it signed up in the missus name as a new customer. They never refuse business.

    I’m out of contract soon and I’m going in hard this year, siro are coming they’ll have to dig deep to keep me.


  • #4598
    utyh2ikcq9z76b
    Closed Accounts Posts: 1,213 ✭✭✭utyh2ikcq9z76b


    Mav11 wrote: »
    Plus 1. I cancelled on 6th Dec for 6th of Jan. They didn't call but I had Vodafone up and running anyway!! Was determined to move. Must say very happy with the service and price so far!! Will probably approach them as a new customer when my Vodafone contract is up.


    They havent called me back either, Offered a small reduction for 9m originally and I declined, what way is SIRO wired into the house?


  • #4599
    Mav11
    Registered Users Posts: 2,238 ✭✭✭Mav11


    Arthur Unsightly Tennis wrote: »
    They havent called me back either, Offered a small reduction for 9m originally and I declined, what way is SIRO wired into the house?

    Haven't got Siro, 90mbs max on standard telephone line.


  • #4600
    Nokia6230i
    Registered Users Posts: 1,861 ✭✭✭Nokia6230i


    For those who've switched to Vodafone Broadband is there much drilling etc. involved?

    House is SIRO enabled; they said something on phone about a box on wall & another haing to be inside (but presume it's the modem?); am downstairs which might make installation simpler and house is on a street too.


  • #4601
    Eire girl
    Registered Users Posts: 49 ✭Eire girl


    Is there a Virgin rep on here anymore?


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  • #4602
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    Eire girl wrote: »
    Is there a Virgin rep on here anymore?

    No. Their talk to vrigin is gone. They shut it down.


  • #4603
    zzxx
    Registered Users Posts: 229 ✭✭zzxx


    Rang today, paying 81e a month for BB& TV. They offered 76e a month for 12 months.. or 67.50 for 9mths. Refused both. Have a good offer from EIR but afraid to take it, have they improved at all?


  • #4604
    keng66
    Registered Users Posts: 96 ✭✭keng66


    12 month contract just up, BB & Phone now €62.50 p.m., was €59 for last 5 months and I think €34 p.m. for the first 6 mths of contract. What's the best price that anyone has got from them for same package.


  • #4605
    Nokia6230i
    Registered Users Posts: 1,861 ✭✭✭Nokia6230i


    keng66 wrote: »
    12 month contract just up, BB & Phone now €62.50 p.m., was €59 for last 5 months and I think €34 p.m. for the first 6 mths of contract. What's the best price that anyone has got from them for same package.

    €29 for 6 or 9 months & back up to €59 for final 6 or 3 months; that was in 2019 so unlikely it'll remain & be the €62.50.

    €25 for 6 & €40 for 6 with Vodafone is calling to me; could then go back to Virgin as a new customer; loyalty doesn't pay.


  • #4606
    pablo57
    Registered Users Posts: 37 ✭pablo57


    My 360mb BB + basic TV was about to go up to €87.50 with the price increase, so phoned to cancel. Told them I was considering Vodafone as I've a friend nearby who is a gamer and is happy with their broadband, and I've heard the TV platform is considerably better.

    Got offered TV + 250mb for 12 months at €75p/m. Then the same package for €44.50 for 6 months, then €89 for 6 months (ie €67p/m). Got told about how the Vodafone line would be slow, how their TV is streamed and how their fair use might be an issue. Asked if they could do €44.50 for 9 months and then €89 for 3 months (ie €55p/m) - told it wasn't possible. Got given an order number and suggested I have a think and called back.

    Called back to definitely cancel this time, and was then offered €44.50 for 9 months and €89 for 3 months - so it is possible! Had made up my mind at that stage. Off to give Vodafone a go!


  • #4607
    fletch
    Registered Users Posts: 7,380 ✭✭✭fletch


    keng66 wrote: »
    12 month contract just up, BB & Phone now €62.50 p.m., was €59 for last 5 months and I think €34 p.m. for the first 6 mths of contract. What's the best price that anyone has got from them for same package.
    My renewal was €62.50 a month for 240MB BB, so €750 for the year. Took 3 phone calls but got them down a good bit

    Call 1 offer - €44 for 6 months then €59 thereafter = so €618p.a
    Call 2 offer - €44 for 9 months then €59 thereafter = so €573p.a
    Call 3 offer - €29.50 for 6 months then €59 thereafter = so €531p.a

    Pressed for a further discount but was told that was the highest loyalty discount on offer. Still not bad, a €220 saving for a few minutes on the phone. Now to do it all over again for my parents :)


  • #4608
    keng66
    Registered Users Posts: 96 ✭✭keng66


    fletch wrote: »
    My renewal was €62.50 a month for 240MB BB, so €750 for the year. Took 3 phone calls but got them down a good bit

    Call 1 offer - €44 for 6 months then €59 thereafter = so €618p.a
    Call 2 offer - €44 for 9 months then €59 thereafter = so €573p.a
    Call 3 offer - €29.50 for 6 months then €59 thereafter = so €531p.a

    Pressed for a further discount but was told that was the highest loyalty discount on offer. Still not bad, a €220 saving for a few minutes on the phone. Now to do it all over again for my parents :)

    Thanks, now know what to look for


  • #4609
    CoBo55
    Registered Users Posts: 8,724 ✭✭✭CoBo55


    fletch wrote: »
    My renewal was €62.50 a month for 240MB BB, so €750 for the year. Took 3 phone calls but got them down a good bit

    Call 1 offer - €44 for 6 months then €59 thereafter = so €618p.a
    Call 2 offer - €44 for 9 months then €59 thereafter = so €573p.a
    Call 3 offer - €29.50 for 6 months then €59 thereafter = so €531p.a

    Pressed for a further discount but was told that was the highest loyalty discount on offer. Still not bad, a €220 saving for a few minutes on the phone. Now to do it all over again for my parents :)

    To end the first calls did you say to cancel or you'd ring back?


  • #4610
    fletch
    Registered Users Posts: 7,380 ✭✭✭fletch


    CoBo55 wrote: »
    To end the first calls did you say to cancel or you'd ring back?
    I say I am still not happy and will have to have a think about it...next call, say you've been looking around other providers and had a think about it and you are going to just have to cancel and ask is there anything more they can do before you cancel. Say you need to talk the other half too


  • #4611
    fmul9798
    Registered Users Posts: 758 ✭✭✭fmul9798


    Anyone have the direct number for the loyalty team ? I recall there was one, but has been over a year since I spoke with them


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  • #4612
    fletch
    Registered Users Posts: 7,380 ✭✭✭fletch


    fmul9798 wrote: »
    Anyone have the direct number for the loyalty team ? I recall there was one, but has been over a year since I spoke with them

    Just ring 1908 and follow the prompts to cancel your service


  • #4613
    fletch
    Registered Users Posts: 7,380 ✭✭✭fletch


    fletch wrote: »
    Now to do it all over again for my parents :)
    So parents were on following deal

    240Mb Virgin Mix Tv Anytime Mobile - €92.50 + €11 for multiroom so €103.50 a month or €1,242p.a
    1. Offer 1 - €81 a month - €972p.a
    2. Offer 2 - Put them on to new package for €89 a month but with 50% discount for 6 months and then 50% off the multiroom for the full 12 months so €49.50 for 6 months and then €94 for remaining 6 months - €861p.a or €380 saving over the year.

    I probably could have pushed for more but it seemed like a good discount


  • #4614
    BaronVon
    Registered Users Posts: 1,646 ✭✭✭BaronVon


    fmul9798 wrote: »
    Anyone have the direct number for the loyalty team ? I recall there was one, but has been over a year since I spoke with them

    061-272190

    Don't know if that still works, but it used to.....


  • #4615
    emy
    Registered Users Posts: 207 ✭✭emy


    I have received a cheque from Virgin Media, refund of a service never agreed. A year ago we agreed 32.50 for nine months and three months 42.50. Instead of the prices agreed, i have been charged 45 euro monthly & 55 for the three months. I have requested an explanation for months, but all in vain....the contract was only for the broadband, the phone not included, so they quietly charged me 12.50 euro monthly on top of the broadband fee without my consent. I canceled the direct debit for the last payment. I was waiting for a warning letter for unpaid service, but I got a cheque instead.:)
    Basically this was the reason I have cancelled the service with them.


  • #4616
    rebeve
    Registered Users Posts: 856 ✭✭✭rebeve


    Have been with VM for over 10 years sick of the yearly price increases .But the cable bringing the eir phone line to the house is long gone ,Wonder how much would they charge to restore the line if I moved backed to them


  • #4617
    emy
    Registered Users Posts: 207 ✭✭emy


    rebeve wrote: »
    Have been with VM for over 10 years sick of the yearly price increases .But the cable bringing the eir phone line to the house is long gone ,Wonder how much would they charge to restore the line if I moved backed to them

    I tried Vodafone with their latest offer. The tech guy came and changed the phone line box, I got the modem router shortly after. Unfortunately from the promised 100Mb speed, I get only around 10Mb home. I returned the modem and cancelled the contract. I paid just under 7 euro for what i used... I am with 3three 4G, hotspot struggling now, just over 2Mb speed in Blanch, very poor. I might go back with Vodafone, no other choice for now. I will test Eir and vodafone 4G to see which has the best coverage.


  • #4618
    Nokia6230i
    Registered Users Posts: 1,861 ✭✭✭Nokia6230i


    Is it possible for me to change my Wi-Fi Password? Sorry to side-track this thread; just looked at my bill due at end of month.....€63 for "240" Broadband.......ringing tomorrow again to cancel & see will they do better than most recent offer of €29 for 6 (or 9; can't remember) & €59.50 for remainder.


  • #4619
    Islander13
    Registered Users Posts: 1,218 ✭✭✭Islander13


    EUR 59 per month for 250 meg broadband. Negotiated down to 29.5 for 6 months and back to 59 thereafter. Not much doing beyond that


  • #4620
    JG009
    Registered Users Posts: 2,482 ✭✭✭JG009


    Internet, home phone, TV and one multi room.
    Was coming in at 102. Was actually a family members house and I wasn't aware her bill was monthly. Worked out very expensive per year.

    Got 6 months for 51. And 6 for 96 I think.
    Then 102 again when thats up.
    Took 5 mins. Offered me 15 off first I said but people on boards got up to 9 months half price. Came back with above offer. Took that.

    Did anyone else push for 9?


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  • #4621
    mean gene
    Banned (with Prison Access) Posts: 875 ✭✭✭mean gene


    with virgin want to change to sky but i have no landline here which i presume you need -would sky put in the landline if you moved to them


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