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Sky "Other Channels" problem

  • 21-04-2012 6:44pm
    #1
    tdv123
    Banned (with Prison Access) Posts: 2,292 ✭✭✭


    Hi, I'm a sky subscriber. I have the "5" channels & itv/bbc regions channels stored in "other channels".

    Everytime I want to access the other channels menu I get asked for my pin. This is a real pain, because everytime I want to view something in here I have to enter my pin everytime.

    So for example if I want to watch 5* I have to enter my pin, then if theres nothing on there I want to watch I have to go back to services menu, other channels & re eneter the pin again if wanted to check say bbc4 or whatever.

    I checked the "Parental Controls" menu & I don't have a lock on any channels.

    It's just a regular sky box, no sky+ or anything.

    Is there anyway of getting rid of this?


Comments

  • #2
    muffler
    Registered Users Posts: 45,803 ✭✭✭✭muffler


    I thought there was an option under the parental control part where you could select/deselect the PIN request.

    I know I got rid of it one time while on the phone to Sky about something else. I happened to mention it and they were able to switch it off. But check the settings again though.


  • #3
    Eric Isherwood
    Registered Users Posts: 80 ✭✭Eric Isherwood


    I have a Sky + non Sub and when i try to get into other channels it asks me for a pin but I forgot the number and i can't ring Sky.Anybody have any suggestions to over-ride this. I have tried last 4 numbers of old card in the box but does not work!


  • #4
    dogtoffee
    Closed Accounts Posts: 308 ✭✭dogtoffee


    tdv123 wrote: »
    Hi, I'm a sky subscriber. I have the "5" channels & itv/bbc regions channels stored in "other channels".

    Everytime I want to access the other channels menu I get asked for my pin. This is a real pain, because everytime I want to view something in here I have to enter my pin everytime.

    So for example if I want to watch 5* I have to enter my pin, then if theres nothing on there I want to watch I have to go back to services menu, other channels & re eneter the pin again if wanted to check say bbc4 or whatever.

    I checked the "Parental Controls" menu & I don't have a lock on any channels.

    It's just a regular sky box, no sky+ or anything.

    Is there anyway of getting rid of this?
    Its is to do with your Parental Controls have you ever had an other card in that box?
    Eric Isherwood wrote: »
    I have a Sky + non Sub and when i try to get into other channels it asks me for a pin but I forgot the number and i can't ring Sky.Anybody have any suggestions to over-ride this. I have tried last 4 numbers of old card in the box but does not work!
    you need to use a card with a known PIN to remove it


  • #5
    Dave_Dublin
    Registered Users Posts: 132 ✭✭Dave_Dublin


    You must have "Remove Adult Channels" or one or more channels blocked -- that's why it asks for a PIN for "Other Channels"

    P.S. -- BBC FOUR is on the EPG and is not needed in "Other Channels"


  • #6
    Eod100
    Registered Users Posts: 11,623 ✭✭✭✭Eod100


    Dave_Dublin wrote: »
    P.S. -- BBC FOUR is on the EPG and is not needed in "Other Channels"

    Is there any way of moving them up in the EPG?

    I have BBC 1 NI and BBC2 NI at 141 and 142 and BBC 3 and BBC 4 are at 200 and something.Is there any way of putting them directly below BBC1 and 2 in the EPG?


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  • #7
    kbell
    Registered Users Posts: 1,249 ✭✭✭kbell


    No the epg cant be altered or changed.
    You could put them into your favourites, then they would be quicker to access via the blue button.


  • #8
    machiavellianme
    Registered Users Posts: 12,377 ✭✭✭✭machiavellianme


    You can put most of the channels you requested onto the epg.
    See the card trick ar http://www.boards.ie/vbulletin/showthread.php?t=2056353483
    You can get a free card (see here) by filling in the form at http://www.setanta.com/ie/Contact-Us/


  • #9
    groom
    Registered Users Posts: 1,104 ✭✭✭groom


    Eric Isherwood wrote: »
    I have a Sky + non Sub and when i try to get into other channels it asks me for a pin but I forgot the number and i can't ring Sky.Anybody have any suggestions to over-ride this. I have tried last 4 numbers of old card in the box but does not work!

    You can change the pin on the Sky website if you login


  • #10
    arnold820
    Registered Users Posts: 1 ✭arnold820


    muffler wrote: »
    I thought there was an option under the parental control part where you could select/deselect the PIN request.

    I know I got rid of it one time while on the phone to Sky about something else. I happened to mention it and they were able to switch it off. But check the settings again though.
    had the same problem with every time I wanted to view other channels the pin was requested, deselecting pin request allows to view other channels uninterrupted.


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