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€15 - 20GB + Unlimited any network calls and texts + free roaming - Lycamobile

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Comments

  • #902
    seligehgit
    Registered Users Posts: 9,286 ✭✭✭seligehgit


    Every time I try to top up,I am unable to do same...

    This site is currently undergoing maintenance.Please check back later,
    or call us on 3332 from your lycamobile or 0207 132 0322

    Sick to death of it,anybody else experiencing similar issues.


  • #903
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    seligehgit wrote: »
    Every time I try to top up,I am unable to do same...

    This site is currently undergoing maintenance.Please check back later,
    or call us on 3332 from your lycamobile or 0207 132 0322

    Sick to death of it, anybody else experiencing similar issues.

    Yep very same issues here, tried a few times last night and again this morning, ended up ringing them this evening and despite them saying there was no issues, (I tried 3 different cards and paypal, all gave errors) they asked me to try again and ring back if it didnt work.

    I insisted that she stayed on the line while I tried both my lads accounts and both failed again. She told me she'd escalate it and asked me to ring back in 24hrs. I just got her to top up both numbers while I was on the phone to her, which she did, and both topped up successfully.

    There is definitely an issue with top-ups via their website.


  • #904
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    FrostyJim wrote: »
    Was it any better when a speed test was done on the phone while not tethering? I think the speeds are about correct. Lyca speeds are generally poor.

    Slightly better with tethering switched off

    IMG_7667_zps6um22ku7.png


  • #905
    NATLOR
    Registered Users Posts: 2,286 ✭✭✭NATLOR


    I had that problem too on Saturday and not for the first time.Rang them and just did it over the phone instead


  • #906
    Signpost
    Registered Users Posts: 757 ✭✭✭Signpost


    What masts are they using for coverage?


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  • #907
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    Signpost wrote: »
    What masts are they using for coverage?

    The old O2 masts apparently. the same as what Tesco and 48 are using


  • #908
    Signpost
    Registered Users Posts: 757 ✭✭✭Signpost


    Thats me sold! Thanks for the link lads, looks like a savage offer!


  • #909
    cormie
    Registered Users Posts: 20,790 ✭✭✭✭cormie


    Aquos76 wrote: »
    Is there a tethering restriction? I just tried switching on the hotspot on my wife's iphone and I was able to connect to it no bother. Speeds weren't great, but still worked fine thou.

    IMG_5195_zps5xsfoo7z.png

    It was already discussed here and I think the conclusion was it wasn't possible? I tried from a Lyca sim the other day connecting with my laptop and it connected to the signal fine, but said "No internet" and no pages would load


  • #910
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    cormie wrote: »
    It was already discussed here and I think the conclusion was it wasn't possible? I tried from a Lyca sim the other day connecting with my laptop and it connected to the signal fine, but said "No internet" and no pages would load

    I checked a few emails and got a few tweets in while connected to the hotspot.


  • #911
    cormie
    Registered Users Posts: 20,790 ✭✭✭✭cormie


    Interesting, I did a google and it looks like a lot of Lyca customers can't tether. Maybe others can report if they can or not?


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  • #912
    biebiebie
    Registered Users Posts: 1,942 ✭✭✭biebiebie


    No you cannot thether by default.

    Btw try PdaNet I have it on my Android phone and Laptop and I can Bluetooth a comms connection ;-)

    https://play.google.com/store/apps/details?id=com.pdanet


  • #913
    rustledjimmies
    Registered Users Posts: 1,082 ✭✭✭rustledjimmies


    How are people getting on with Lycamobile regarding text messages going through consistently? Herself is on this package and every now and again she sends a text that is not received. Sometimes to me, sometimes to others (and they're the ones we know of!). And yes, I've checked her phone to make sure the "missing" messages are indeed showing as sent to the correct person.

    It's caught us out a couple of times so we'll probably look elsewhere in 2017 for a carrier.


  • #914
    September1
    Registered Users Posts: 1,432 ✭✭✭September1


    I was not able to top-up online for a while. It is possible to get automatic top-up over a phone using card which worked with successful online top-up as well. Call 1747 and follow instructions.


  • #915
    omicron
    Registered Users Posts: 810 ✭✭✭omicron


    Is the Lycamobile network down for anyone else or is it just my phone giving trouble? No signal for the last hour, have turned the phone off and on twice.


  • #916
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    My lads are both using their phones now and they have no issues.


  • #917
    omicron
    Registered Users Posts: 810 ✭✭✭omicron


    Aquos76 wrote: »
    My lads are both using their phones now and they have no issues.

    Thanks must be just my phone!


  • #918
    NATLOR
    Registered Users Posts: 2,286 ✭✭✭NATLOR


    omicron wrote: »
    Is the Lycamobile network down for anyone else or is it just my phone giving trouble? No signal for the last hour, have turned the phone off and on twice.

    All good for me


  • #919
    maurice1
    Registered Users Posts: 174 ✭✭maurice1


    omicron wrote: »
    Is the Lycamobile network down for anyone else or is it just my phone giving trouble? No signal for the last hour, have turned the phone off and on twice.

    If your using android
    Try going into the lyca toolbox. It is in your apps and looks like a sim card. Its not an app from the play store as it automatically shows when sim card is inserted. Change the settings to something else eg UK and then back to force a refresh.


  • #920
    Suckit
    Registered Users Posts: 11,215 ✭✭✭✭Suckit


    I cannot contact them on facebook or anywhere else. I have €17.06 on my account, but i am unable to buy a €15euro bundle.


  • #921
    RHJ
    Closed Accounts Posts: 925 ✭✭✭RHJ


    This post has been deleted.


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  • #922
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    RHJ wrote: »
    This post has been deleted.

    When we were in the UK in August, my wife wasn't able to send any text messages for the whole time we were there either. She was also assigned a U.K. Mobile number, I tried contacting CS on numerous occasions but they were terrible to. E honest, kept saying they'd escalate it, gave me a ticket number and told me to ring back in 24 hours.


  • #923
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    Suckit wrote: »
    I cannot contact them on facebook or anywhere else. I have €17.06 on my account, but i am unable to buy a €15euro bundle.

    Out of curiosity, how much of that €17.06 is promotional credit? You can't use any of the free credit they give you for purchasing any bundles.

    *131# will give you the breakdown of your credit btw.


  • #924
    johnnyblues
    Registered Users Posts: 28 ✭johnnyblues


    RHJ wrote: »
    This post has been deleted.
    After 29th try this code *140*44# you get new UK number.
    To activate Saver International Rates : text SAVE to 2525


  • #925
    Suckit
    Registered Users Posts: 11,215 ✭✭✭✭Suckit


    Aquos76 wrote: »
    Suckit wrote: »
    I cannot contact them on facebook or anywhere else. I have €17.06 on my account, but i am unable to buy a €15euro bundle.

    Out of curiosity, how much of that €17.06 is promotional credit? You can't use any of the free credit they give you for purchasing any bundles.

    *131# will give you the breakdown of your credit btw.

    Thanks for that.
    Ah.. €14.06 is actual credit. For some reason 94cent of actual credit was used instead of promo credit. More annoyingly is that it was used before the midnight of my bundle expiring.
    There should be €15 of actual credit.


  • #926
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    Any word on if the free data offer with top-ups is still available, when I spoke to CS last week, they seemed to indicate that it would be wrapped up on the 31/12/2016. I did mention to them that this was the case for each previous month and each month it was extended again. Strangely though, the website hasn't updated to say the offer has indeed being extended.
    The Offer is free and included with no additional charges with every top-up. To get 15GB FREE DATA, simply top-up 15€ or more. If you top-up less than 15€ you will get 10GB FREE DATA. The offer is valid for 30 days from the top-up. If you do not top-up again your SIM card, after 30 days, then the promotional offer is no longer applicable and you will be charged at standard rates. You must have minimum balance of 1ct to enjoy the offer. Minimum top up of €5 required. The Offer is valid from 18/08/2016 to 31/12/2016. All unused FREE DATA will expire on 31/12/2016. To check your remaining data allowance dial: *147#. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice.

    What I can confirm though is both my lads are still using their free data so that would seem to indicate that the offer is still going anyway.


  • #927
    maurice1
    Registered Users Posts: 174 ✭✭maurice1


    Having problems with Paypal topup, just wont go through.
    Spoke with Customer Service and they are looking into it !!!

    However she told me that the 10Gb promotion with €5 topup has finished as of 31/12/16.

    She didn't know of any promotions coming down the line


  • #928
    NATLOR
    Registered Users Posts: 2,286 ✭✭✭NATLOR


    maurice1 wrote: »
    Having problems with Paypal topup, just wont go through.
    Spoke with Customer Service and they are looking into it !!!

    However she told me that the 10Gb promotion with €5 topup has finished as of 31/12/16.

    She didn't know of any promotions coming down the line

    The offer is still up on the website but gives 31/12 as expiry date.I just checked my sons account and his bonus data is showing as valid till 15/1, going by that I'd say offer is still valid


  • #929
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,026 Mod ✭✭✭✭Aquos76


    maurice1 wrote: »
    Having problems with Paypal topup, just wont go through.
    Spoke with Customer Service and they are looking into it !!!

    However she told me that the 10Gb promotion with €5 topup has finished as of 31/12/16.

    She didn't know of any promotions coming down the line

    Those online top up problems are ongoing now for at least 3 weeks, they keep saying there is no problems were as there obviously is. Anyway, regarding the extra data, any unused data was supposed to run out when the offer finished, but as I've said already, my lads still have the balance on the 10gb they got when I topped up before Christmas.

    Only way we'd know for sure is if someone had topped up after 1st Jan.


  • #930
    flintash
    Registered Users Posts: 350 ✭✭flintash


    i have a problem with Paypal top up aswell. Good to know its not my fault...


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  • #931
    maurice1
    Registered Users Posts: 174 ✭✭maurice1


    http://www.lycamobile.ie/en/bonus-data-offer shows until 31/1/17 so incorrect info from CS again!


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