Dublin Bus Network Review

med1 wrote: »

still no sign of roadshows
i have seen an advance copy of the new 40 timetable and if it works as shown it will be an improvement

That is understandable,but the problem is that the advance viewings of the already implimented Network Direct changes on the other sectors were equally impressive with much mention of 8 - 10 minute frequencies which simply failed to materialize.

Fired off an email to the DB Network Direct team,not expecting a response but at least I had a chance to vent my spleen!

starviewadams wrote: »

Fired off an email to the DB Network Direct team,not expecting a response but at least I had a chance to vent my spleen!

Whilst spleen venting can be satisfying to the venter,I would caution against it in this phase of tyhe Network Direct consultations.

The benefit for those DB customers who remain as yet un-Network Directed is that the ND concept is now actuality as opposed to an unproven entity.

This means that customers now have very real actual deficiencies which can be used to secure changes in what were thought top be fool-proof plans going forward.

One of the area`s however where the Company has absolute domination is the area of Statistics,which of course are largely generated by their own infrastructure.

The original Network Direct introduction to Staff Reprersentatives laid heavy emphasis on a shed-full of highly detailed statistics covering each route down to intervals of seconds.

Whilst the very act of producing such an amount of detailed figures was enough to shut-off most initial scepticism,the actual operational results of what those Statistics enabled has been little short of a disaster.

There may be hope this time around,for customers to gather somewhat more solid responses with which to challenge the raft of PR centred stuff which will be put on the table.

And remember,please do try and keep it civil....;)

AlekSmart wrote: »

Whilst spleen venting can be satisfying to the venter,I would caution against it in this phase of tyhe Network Direct consultations.

The benefit for those DB customers who remain as yet un-Network Directed is that the ND concept is now actuality as opposed to an unproven entity.

This means that customers now have very real actual deficiencies which can be used to secure changes in what were thought top be fool-proof plans going forward.

One of the area`s however where the Company has absolute domination is the area of Statistics,which of course are largely generated by their own infrastructure.

The original Network Direct introduction to Staff Reprersentatives laid heavy emphasis on a shed-full of highly detailed statistics covering each route down to intervals of seconds.

Whilst the very act of producing such an amount of detailed figures was enough to shut-off most initial scepticism,the actual operational results of what those Statistics enabled has been little short of a disaster.

There may be hope this time around,for customers to gather somewhat more solid responses with which to challenge the raft of PR centred stuff which will be put on the table.

And remember,please do try and keep it civil....;)

Ah I kept it very civil,just layed out my thoughts and concerns about the proposed changes and the flaws that I can see in them,you'll get no effin and blinding from me!

Cookie_Monster wrote: »

ah now, come on. the 145 maintains an average 10 min gap, just cos there's 3 within 6 mins and then a 24 min gap
:pac::pac::pac:

To be fair, that used to happen pre Network Direct too, especially leaving town in the evenings.

starviewadams wrote: »

Reply from DB:

Please be assured that your views will be considered as part of our consultation programme.

Do you believe them???

Worth noting in one`s diary methinks......

http://www.dublinbus.ie/en/Network-Direct/Network-Direct-Phase-1/

It involves changes to services in Ballyfermot, Ballymun, Clondalkin and the Malahide Road and we would like to invite customers in those areas to meet us to discuss these proposed changes on the following dates:

* Clondalkin – Clondalkin Library, Wednesday February 2nd, 2.00pm - 8.00pm

* Ballymun – Ballymun Civic Centre, Thursday February 3rd, 12.00pm - 6.00pm

* Coolock- Northside Shopping Centre, Friday February 4th, 2.00pm - 8.00pm

Aint no point in givin out when you`re AT the stop for 40 minutes.....get on down and give out to the Men in Tinfoil hats BEFORE they get to throw your switch too !!!

Devilman40k wrote: »

Wait a second there....the Malahide changes include a change in Tallaght do they not?.. So where is the Tallaght consultation? Do the users of the 77 not count in this process? If not then DB will have to change their mantra....serving the entire community??...serving who they feel like methinks!

Presumably this is something like when the 4 timetable was decimated but there were no public meetings in Phibsboro or Ballymun because DB said it was an N11 change.

markpb wrote: »

Presumably this is something like when the 4 timetable was decimated but there were no public meetings in Phibsboro or Ballymun because DB said it was an N11 change.

like the 40 change a roadshow in ballyfermot but not finglas originally and the 17a 220 change a roadshow in blanchardstown but none in finglas ballymun or coolock santry

angel01 wrote: »

40D runs from Tyrrelstown but TT residents didn't get a say as the roadshow was held in Finglas :mad: so yet all the changes favour Finglas people ... surprise surprise :rolleyes: (roadshow was held during working hours - so was unable to attend)

Surely routing the 40D via Mellowes Road and the N2 rather than taking the current routing around Finglas south and west will be an improvement for Tyrellstown residents?

ArmaniJeanss wrote: »

So I decided to take a stroll down to Baggot St to see what the actual setup is down there. In my head it was going to be something like old Hawkins St setup where there was 4 or so buses waiting to pull out and you could pick the one which suited you best. And expecting to see a controller or something who I could ask what happened to my 38A.

But its actually a bit of a mess down there, no central controller that I could see, and the various termini of the buses are on different side streets.

Are the 38As disappearing in sub space?
I've a cousin from England staying with me the last 2 weeks and he travels into town at a different time to me. So between us we have got 16 different 38As in the morning, not one of which has done the the full journey. They all say 'Baggot Street' when we get on, but some discard everyone in Parnell Sq, other O'Connell St, and twice the driver has announced in O'Connell Street the rather wonderful "I'll bring you to College Green but can't go any further" when people have questioned it.

So is it just me being a bit thick then, waiting for a 38A near Baggot St on the way home? - if they aren't travelling over as far as Baggot St in the first place then how the hell are they meant to do the return trip?

Without being familiar with the 38 route situation in a hands-on manner I`d venture that ArmaniJeans is merely experiencing the exact same issues which the original N11 Corridor customers have being living with since Sept 17th- Lack of sufficient running-time.

This is by far the greatest shortcoming of the Network Direct Teams interpretation of Deloitte`s recommendations and stems from a desire to achieve efficiency gains by getting more journeys out of fewer vehicular and human resources.

The Irish Times journalist Fintan O Toole writing before the inception of Network Direct did pose the question as to just how much "Less is More" could Dublin Bus manage to pass off as an "improvement" before the basic fallacy of the principle became apparent.

http://www.irishtimes.com/newspaper/newsfeatures/2010/0424/1224269025738.html

More QBCs will have to be developed. Above all, the idea behind Dublin Bus’s current plans that “less is more” will have to be replaced by a realisation that, in the longer term, more really has to mean more.

Mr O`Toole`s article written back in April 2010 has proven to be somewhat more prescient than much of what has been offered as planning,but as yet we see no real attempt to admit any degree of corporate mea-culpa towards those who questioned the issue to begin with.

It is also worth noting that the other elements of Network Direct involve the automation of much of the control functions formerly carried out by the Stance Inspectors.

The Company for it`s part has withdrawn many of the City Centre Stance Inspectors and instead adopted a hi-tech Central Control facility which when fully operational will utilize this technology to satisfy the various needs of the waiting customer.

However,for the present it has led to the dearth of on-street supervision which ArmaniJeans has experienced.

Whether this has proven to be a sensible decision from a realistic customer-care perspective remains open to conjecture.

The Baggot Street terminus area has also had some degree of difficulty in terms of objections and assorted problems on site which has not helped the situation at all.

it is difficult to avoid the reality that Dublin Bus has been chased all over Dublin City Centre in recent years by a City Council which has a somewhat different appreciation of the spatial requirements of a fleet of 900 large capacity road vehicles than reality demands.

The Baggot Street compromise is just that,somewhere to stable Buses out of sight where they don`t offend the sensitivities of the City`s gentry.

Integrated Public Transport it is not and it`s roots lie far back in dublin`s political administrative past.

I do hope ArmainJeans will get onto NetworkDirect direct so to speak,as this issue is all about customer service,which we were all told was the overriding imperative of Network Direct and Deloitte in the first place.

I walk from ballsbridge to merrion sq the majority of times without been passed out by a bus. this would be around 4pm. that is around 15-20 min walk

thomasj wrote: »

There was a notice about this on the website earlier.

47 was terminating on Hawkins street

Not everyone has internet access in work though. Is it too much to ask DB to use Twitter at all or maybe even set up a mobile version of the website? As part of the review of services.maybe its time to review the most important aspect of the service they provide...timely,accurate and relevant information

kthnxbai wrote: »

That's not necessarily true... whilst I agree with you that Tyrellstown residents had every right to be consulted about the changes, there isn't really any change on the Tyrellstown end of the route

And the changes don't benefit all of Finglas... in fact I will no longer be served by the 40D, or the 220. If I wanted to get to Blanchardstown I used to have 2 options and now don't...

And I agree that the roadshow being held during working hours was absolutely ridiculous... If my memory serves me correctly, some of the previous roadshows for other areas were held at reasonable hours in the evenings...

the 40d will no longer serve finglas at all all its route through the residential section of finglas has been removed to allow it to use the dual carraigeway instead