FAQ (inc internet / MMS / WAP / etc)

Voicemail

171 - Access/setup voicemail - To activate voicemail on Meteor you need to text mail to 50102 first.
172 - Change your greeting - not supported by Meteor
173 - Change your voicemail PIN (default 0000) - not supported by Meteor

To check your voicemail from a landline or from another phone just added 5 after the prefix and press # when you hear your greeting. e.g. your number is 086 1234567, dial 086 5 1234567, press # when you hear your greeting, enter your PIN, follow prompts.

Having trouble setting up voicemail diverts? Check this out.

Windows Mobile 6.1 Professional - Meteor APN Settings (Thanks Rsaeire)


Data APN Settings:
Start => Settings => Connections tab => Connections => My ISP
Add a new modem connection
Enter a name for the connection: Meteor Data
Select a modem: Cellular line (GPRS, 3G)
Press Next
Access point name: data.mymeteor.ie
Press Next
User name: my
Password: wap
Domain: (should be left blank)
Press Finish


WAP APN Settings:
Start => Settings => Connections tab => Connections => My ISP
Add a new modem connection
Enter a name for the connection: Meteor WAP
Select a modem: Cellular line (GPRS, 3G)
Press Next
Access point name: wap.mymeteor.ie
Press Next
User name: my
Password: wap
Domain: (should be left blank)
Press Advanced
TCP/IP tab: use specific IP address - 10.85.85.85
Servers tab: use server-assigned addresses
Press OK and then Finish


MMS APN Settings:
Start => Settings => Connections tab => Connections => My Work Network
Add a new modem connection
Enter a name for the connection: MMS
Select a modem: Cellular line (GPRS, 3G)
Press Next
Access point name: mms.mymeteor.ie
Press Next
User name: my
Password: wap
Domain: (should be left blank)
Press Finish
My network connection: manage existing connections
Press General
Enter a name for these settings: My MMS Server
Press OK


MMSC Settings:
Start => Messaging =>SMS \ MMS => Menu => MMS Options
Preferences tab
Save sent messages: ticked
Reject all messages: unticked
Allow delivery report: ticked
Allow read report: ticked
Retrieval mode: Auto
Attempts before giving up: 1
Photo resolution: VGA (640x480)
Servers tab
Press New
Server name: Meteor MMS
Gateway: 10.85.85.85
Port number: 8799
Server address: http://mms.mymeteor.ie
Connect via: My MMS Server
Sending size limitation: 300k
Wap version: WAP 2.0
Press Done
Set this configuration as default by pressing the 'set as default' button on the mms configuration page and then press ok.


E-mail client Settings:
Start => Messaging => Setup E-mail
E-mail address: e.g. john.smith@mymeteor.ie
Password: (user defined)
Save password: ticked
Press Next
Tick "try to get e-mail settings automatically from the internet"
Press Next
Your e-mail provider: e.g. Internet email
Press Next
Your name: e.g. John Smith
Account display name: e.g. MyMeteor
Press Next
Incoming mail server: e.g. mail.mymeteor.ie
Account type: e.g. POP3
Press Next
User name: e.g. john.smith/john.smith@mymeteor.ie
Password: (user defined)
Save password: ticked
Outgoing (SMTP) mail server: e.g. mail.mymeteor.ie
Outgoing server requires authentication: "ticked" or "unticked" if required
Use the same user name and password for sending e-mail: "ticked" or "unticked" if required
Advanced Server Settings
Require SSL for Incoming mail: "ticked" or "unticked" if required
Require SSL for Outgoing mail: "ticked" or "unticked" if required
Network connection: The Internet
Press Done
Press Next
Automatic send/receive: e.g. Every 15 minutes
Press Finish

Windows Mobile 5 Pocket PC Phone Edition (Thanks Rsaeire)

Data APN Settings:
Start => Settings => Connections tab => Connections => My ISP
Add a new modem connection
Enter a name for the connection: Meteor Data
Select a modem: Cellular Line (GPRS)
Press Next
Access point name: data.mymeteor.ie
Press Next
User name: my
Password: wap
Domain: (should be left blank)


WAP APN Settings:
Start => Settings => Connections tab => Connections => My ISP
Add a new modem connection
Enter a name for the connection: Meteor WAP
Select a modem: Cellular Line (GPRS)
Press Next
Access point name: wap.mymeteor.ie
Press Next
User name: my
Password: wap
Domain: (should be left blank)
Press Advanced
TCP/IP tab: Use specific IP address - 10.85.85.85
Servers tab: Use server-assigned addresses
Press ok and then Finish


MMS APN Settings:
Start => Settings => Connections tab => Connections => My Work Network
Add a new modem connection
Enter a name for the connection: Meteor MMS
Select a modem: Cellular Line (GPRS)
Press Next
Access point name: mms.mymeteor.ie
Press Next
User name: my
Password: wap
Domain: (should be left blank)
Press Finish
My Network Connection: Manage Existing Connections
Press General
Enter a name for these settings: My MMS Server
Press ok


MMSC Settings:
Start => Messaging => Menu => MMS Configuration
Preferences tab
Retrieve messages immediately: Yes
Save sent messages: Yes
Reject all messages: No
Allow delivery report: Yes
Allow read report: Yes
Use signature with this account: No
Disconnect GPRS connection after MMS: No
Attempts before giving up: 1
Photo resolution: Original
Servers tab
Press New
Server name: Meteor MMS
Gateway: 10.85.85.85
Port number: 8799
Server address: http://mms.mymeteor.ie
Connect via: My MMS server
Sending size limitation: 300k
WAP Version: WAP 2.0
Set this configuration as default by pressing the 'Set As Default' button on the MMS Configuration page.


E-mail Client Settings:
Start => Messaging => Menu => Tools => New Account
Enter e-mail address: e.g. john.smith@mymeteor.ie
Press Next
Auto configuration page - Press Next
Your name: e.g. John Smith
User name: e.g. john.smith/john.smith@mymeteor.ie
Password: (user defined)
Save password: Ticked
Account type: e.g. POP3
Name: e.g. MyMeteor
Press Next
Incoming mail: e.g. mail.mymeteor.ie
Outgoing mail: e.g. mail.mymeteor.ie
Domain: (if required)
Press Options
Connect and check for messages every: e.g. 15 minutes
Connection: The Internet
Press Next
Only display messages from the last: e.g. 7 days
Require SSL for connection: "Ticked" or "Unticked" if required
Outgoing mail requires authentication: "Ticked" or "Unticked" if required
Press Next
Include e.g. 2 KB of every message body
Press Finish and Finis

Step by Step - Setup ISP/Web/Data on Sony Ericsson (Thanks Vimes)

menu->settings->connectivity->data communication
and delete all meteor related accounts. then:


menu->settings->connectivity->data communication->data accounts
->new account->ps data

name: meteor data
apn: data.mymeteor.ie
username: my
password: meteor

press save

click on meteor data

scroll down to authentication.
untick None and CHAP, leaving only PAP selected

menu->settings->connectivity->internet settings->internet profiles
->new profile

name: meteor data
connect using: meteor data

press save

select meteor data from the list

menu->settings->connectivity->internet settings->settings for java

select meteor data from the list

Step by Step - Setup MMS on Sony Ericsson

menu->settings->connectivity->data communication->data accounts
->new account->ps data (or packet data or gprs)

name:meteor mms
apn:mms.mymeteor.ie
username:my
password:mms

press save

press enter (with meteor mms highlighted)
in authentication, tick only PAP (untick none and chap)

menu->settings->connectivity->internet settings->internet profiles->new profile

name:meteor mms
connect using:meteor mms
press save

highlight meteor mms and press more->settings

connect using:meteor mms
use proxy:yes
proxy address: 010.085.085.085
port number: 8799
username:my
password:mms

press save

menu->messaging->settings->picture message->mms profile->new profile.
mms profile name: Meteor MMS
message server:http://mms.mymeteor.ie
internet profile: meteor mms

select meteor mms as the profile to use and you're done!

Windows Mobile 5 Smartphone (Thanks Rsaeire)

Data APN Settings:
Start => Settings => Connections => GPRS => Menu => Add
Description: Meteor Data
Connects to: The Internet
Access point: data.mymeteor.ie
User name: my
Password: wap
Primary DNS:
Secondary DNS: ...
IP Address: ...
Press Done


WAP APN Settings:
Start => Settings => Connections => GPRS => Menu => Add
Description: Meteor WAP
Connects to: Work
Access point: wap.mymeteor.ie
User name: my
Password: wap
Primary DNS:
Secondary DNS: ...
IP Address: 10.85.85.85
Press Done


MMS APN Settings:
Start => Settings => Connections => GPRS => Menu => Add
Description: Meteor WAP
Connects to: WAP Network
Access point: mms.mymeteor.ie
User name: my
Password: wap
Primary DNS:
Secondary DNS: ...
IP Address: 10.85.85.85
Press Done


MMSC Settings:
Start => Messaging => Menu => Settings => Menu => MMSC Settings => Menu => New
Name: Meteor MMS
MMSC URL: http://mms.mymeteor.ie
WAP gateway: 10.85.85.85
Port: 8799
Connect via: WAP network
Max. sending size: 300K
WAP Version: WAP 2.0
Press Done
Set this configuration as default by pressing 'Menu => Set as Default' on the MMSC Settings page.


E-mail Settings:
Start => Messaging => New Account
Your e-mail provider: e.g. Other (POP3/IMAP)
Press Next
Your name: e.g. John Smith
Email address: e.g. john.smith@mymeteor.ie
Automatic setup: Untick "Attempt to obtain email settings from the Internet"
Press Next
User name: e.g. john.smith/john.smith@mymeteor.ie
Password: (user defined)
Domain (if necessary): (user defined)
Save password: Ticked
Press Next
Server type: e.g. POP3
Account name: e.g. MyMeteor
Network: The Internet
Press Next
Incoming server: e.g. mail.mymeteor.ie
Require SSL connection: "Ticked" or "Unticked" if required
Outgoing server: e.g. mail.mymeteor.ie
Outgoing server require authentication: "Ticked" or "Unticked" if required
Outgoing server settings: Select if needed
Outgoing server: Use a different name for outgoing server. "Ticked" or "Unticked" if required
User name: e.g. john.smith/john.smith@mymeteor.ie
Password: (user defined)
Domain (if necessary): (user defined)
Save password: Ticked
Require SSL connection: "Ticked" or "Unticked" if required
Press Done
Press Next
Download the following messages: e.g. Last 3 days of emails
e.g. First 500 bytes
Press Next
Connect automatically and check for messages: e.g. every fifteen minutes
Press Next
Press Finish
Would you like to download mail for this new account now?: Yes/No

What network is a number on?

You have a couple of options...

Call them
Listen for the beep before call is connected - means on a different network

Check online
With Meteor and with O2 your call history is online so you'll be able to see what network they're on after you've sent your first text or made your first call to them.

Text the number to 50004
If you're on Meteor then you can text the number to 50004 and they will tell you if it's on Meteor or not

Dial into their voicemail
If they haven't customised their voicemail it may say "you have reached the O2 voicemail of ...". If their number is 086-1234567 then dial 086-5-1234567.

Ask them
I'm sure they'll tell you!


(Thanks Davy)

Call Waiting

To Turn Call Waiting On *43# press Send
To Turn Call Waiting Off #43# press Send

Call Hold lets you put a call on hold so you can answer an incoming call. You can also put a call on hold while you dial a new number, and then switch between two calls.
To put a call on hold: dial 2 and press send.
To put a call on hold and make a new call: dial 2, then dial the second number and press send.
To switch between two calls: dial 2 and press send.
To disconnect from one call and return to a call on hold: dial 1 and press send.
To release the final call on hold: dial 0 and press send.

Thanks Davy

Q: What is phone unlocking?

A: Phone unlocking is the process of removing the lock placed on your phone by your network provider (O2, Vodafone, 3 etc). This can be done by unlock codes or by cable, software & an unlocking box or with an X-Sim, Rebel Sim, Turbo Sim, Universal Sim etc.

Q: How do I tell if a phone is locked?

A: Put a sim card from another network in your phone, if you get the following message, your phone is locked;

• Sony Ericsson phones say Insert correct sim card.
• Nokia Symbian S60 phones say Invalid Sim.
• Nokia S40 phones say Enter Restriction code.
• Motorola phones say Enter subsidy code.
• iPhones will say Invalid Sim.
• Phones on the 3 network will often say Insert USIM.
• Other phones like NEC & Alcatel will ask you for a NCK code.

If you're having a problem and the phone doesn't give that message, the problem isn't the phone being locked.

Q: If I unlock my phone will it effect any other services on my phone such as WAP/MMS/etc etc?

A: No. All unlocking you phone will do is allow you to use any SIM card in it. You may need to setup MMS/Internet on it for your new network though - check out the FAQ index for the settings.

Q: Why is my phone locked?

A: Networks place this lock on your phone because they've subsidised the price of the phone, for example you could buy a phone sim free (not tied to a network) for say €350, but you could buy it for €250 on a particular network. But this cheaper price comes with its down sides, for example you won't be able to use another network sim card in the phone & the phone most likely will be branded with their network software.

Q: How can I unlock my phone?

A: There are many ways to unlock your phone;

1. The simplest way is to call the network the phone is locked too and ask them for the unlocking code, for them to give you the unlock code you must have an account with them, and usually you must also have spent €120+ on the account since you got the phone. The best thing is to ring them, as they have given unlock codes to customers for a lot less, it all really depends on the network. And the 3 network have an extra fee of about €27, to cover administration fees.
2. Phone unlocking shops, there are many of them in Ireland. They charge a variety of prices depending on the make & model of the phone that needs to be unlocked. It's usually cheaper to get a phone unlocked in a phone unlocking shop than paying €120+ to get your unlock code from the network. Phone unlocking shops use a variety of unlocking equipment to unlock phones including unlocking boxes, these connect to a PC and from the box a cable connects to your phone, like this. These unlocking boxes range from €200 up-wards, so it's not really economic to purchase one just to unlock one or two phones. The cost of unlocking a phone in an unlocking shop depends on the phone and the shop of course.
3. X-Sim, Rebel Sim, Turbo Sim, Universal Sim etc. See http://en.wikipedia.org/wiki/Turbo_SIM
4. For iPhone unlocking, please visit the Apple Media Devices forum.

=====================

Q: Can I unlock my phone myself?

A: It depends on the make and model of your phone. It's a lot more difficult nowadays to get free unlocking codes, these days you can usually only get the unlock code from the network themselves. There are online sites who offer unlocking codes at a price, but be very wary of these, most of them will not be able to provide you with your unlock code at all and may not offer you a refund. Phone unlocking shops are usually the cheapest & fasted option.

Here is a list of sites you may find useful;

• DaVinci Team : Sony Ericsson Unlocking - http://davinciteam.eu/index.html
• MotoUnlockNow.com : Motorola Unlocking Codes - http://www.motounlocknow.com/imeiunlock.htm *** Some users (jimmyendless is one) have reported paying but not receiving their code. Please use with caution ***
• Mobile phone unlocking shops, (Google search in Ireland).
• More will be added

Q: Once a phone is unlocked, can it be locked again?

A: Yes, it is possible. If you've unlocked your phone via an unlock code, keep this unlocking code written down somewhere safe as you may need it again. Your phone can re-lock if you start messing with it, ie flashing it with firmware/software, if you happen to re-lock your phone the original unlock code should save you. If you got your phone unlocked in a phone unlocking shop, you should ask them if your particular phone could re-lock and what not to do to re-lock it. Also ask them to make a back-up of the unlock file they have done, this will save you paying the full price again if you re-lock the phone, but a lot of unlocking shops will not offer this or even know they can do this, the back-up mostly concerns Nokia BB5+ phones.

Q: I want to buy a phone that's on X network in Y country, will it work here in Ireland on the Z network?

A: 99% of the time no, every network in every country has its own lock, ie a Vodafone Ireland sim will not work in a Vodafone UK phone. The phone would need to be unlocked for the Vodafone Ireland sim card to work in the Vodafone UK phone.

Q: I have some NAC codes left to use from Vodafone Ireland - will I be able to use them to unlock a phone from a different network?

A: You can only use your Vodafone Ireland NAC codes to unlock Vodafone Ireland phones, and usually you'd have to spend €120 within the last 6 months first.

****


Free Sony Ericsson unlocking

Details in this thread.

Please PM a mod with any updates or additions for this FAQ and it will be updated. Thanks

(Thanks Columba Rad for some of the FAQ)

O2 MMS Settings
* connection name: o2 mms
* data bearer: packet data
* apn: wap.dol.ie
* username: user
* prompt password: no
* password: user
* authentication: normal
* homepage: http://mmsc.mms.o2.ie:8002
* network type: ipv4
* phone ip address: automatic
* name servers (dns): automatic
* proxy address: 62.40.32.40
* proxy port: 8080

O2 Internet Settings
* apn: open.internet -or- internet

Vodafone MMS Settings
* connection name: Vodafone MMS
* data bearer: packet data
* APN:mms.vodafone.net
* username:dublin
* prompt password:no
* password:dublin
* authentication:normal
* homepage:http://www.vodafone.ie/mms
* network type:IPv4
* phone IP address:automatic
* name servers (DNS): automatic
* proxy address:010.024.059.200
* proxy port:80

Vodafone Internet (Live) Settings
* Connection Name: Vodafone Live
* Access Point: live.vodafone.com

Vodafone Internet (ISP) Settings
* Connection Name: Vodafone ISP
* Access Point: isp.vodafone.ie

Show / Hide caller ID

Put *31# before the number you are dialing to show your number
Put #31# before the number you are dialing to hide your number


(Thanks Davy)

O2
Contact details: here
Customer forum: here
Talk to o2: here @ Boards.ie

Vodafone
Contact details: here
Customer forum: here
Talk to Vodafone: here on Boards

Meteor
Contact details: here
Customer forum: here

Three
Contact details: here
Customer forum: here @ Boards.ie

Tesco Mobile
Contact details: here
Customer forum: here @ Boards.ie

eMobile
Contact details: here
Customer forum: here

Postfone
Contact details: here
Customer forum: n/a

Go to the right section on your phone first
Menu ->`Tools -> Settings -> Connection -> Access Points

Now add a new Access Point
Options -> New access point

Fill in these settings
Connection name: O2 WAP
Data bearer: Packet data
Access point name: wap.dol.ie
username: user
prompt password: no
password: user
Authentication: normal
Homepage: http://www.o2.ie

Now we need to add some more advanced settings (proxy settings)
Options -> Advanced Settings
Network type: IPv4
Phone IP address: automatic
DNS address: automatic
Proxy server address: 62.40.32.40
Proxy port number: 8080

Now press back twice and your access point is setup. Simply chose this access point in whatever applications you want to use it in.

Voicemail 171
Get your number *#100#
Balance on screen *#1345#
Balance by call/topup 2345
Customer Service from your mobile 191
Customer Service from a landline +448700776655