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wazzer1 wazzer1 is offline

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Showing Visitor Messages 1 to 2 of 2
  1. EI: Aoife O
    04-07-2013 10:28
    EI: Aoife O
    Hi Wazzer1,

    That's correct, you can contact us with all your details on the day you move out or shortly after. We'll close your account from the meter reading you provide and send your final bill to your forwarding address.

    We look forward to hearing from you, but if you need any further information before then we'll be happy to help.

    Kind regards,
  2. EI: Aoife O
    01-07-2013 16:39
    EI: Aoife O
    Hi Wazzer1,

    In order to close your account you must provide the following:

    The date you are moving out
    Your final meter reading on that day
    Your forwarding address - We will send you your final bill with the total owed up to your closing reading.
    The name and telephone number of the incoming occupant/landlord/letting agent/local authority (This is to prevent a disconnection charge of 79.45 (including VAT) being applied to your account)

    You can either contact us with these details here through PM, by emailing us at or by telephoning our service department on 1850 372 372. There is further information for tenants also available on our website.

    If you have any questions on the above, please don't hesitate to contact us.

    Kind regards,


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  • Join Date: 12-11-2010
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