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Nicknames to distinguish between User ID

28.04.2021 17:55 #1
Hi
We could previously put names/nicknames to distinguish between User ID’s where you have multiple ID’s. It is not clear since recent changes whether this is still possible. Can you please clarify the position? Thanks
29.04.2021 09:37 #2
Originally posted by Former Coach
Hi
We could previously put names/nicknames to distinguish between User ID’s where you have multiple ID’s. It is not clear since recent changes whether this is still possible. Can you please clarify the position? Thanks

Good morning,

Thanks for getting in touch with us here on Boards.ie. 

The facility to nickname your user ID on the Bank of Ireland original tablet app is no longer available. If you have multiple user IDs, they will be available on the log in screen of the app. We value your feedback and I will be sure to share this with the relevant department. 

Have a lovely day and take care!

Many thanks,
Megan
29.04.2021 23:39 #3
Thank you Megan. Is there any prospect that this facility might be restored as it is very useful where you have multiple User ID’s
30.04.2021 10:33 #4
Originally posted by Former Coach
Thank you Megan. Is there any prospect that this facility might be restored as it is very useful where you have multiple User ID’s

Hi, thanks for coming back to us on this. 

I'm afraid at the moment we've not been made aware if it will be an option with future developments. If it is to become available, please be assured we will advise all customers of this.

Thanks for your sharing your experience with us here, 

Many thanks
Alison
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