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Awaiting refund from company but lost and cancelled card used to make purchase.

28.04.2021 22:46 #1
Registered User
Hi,

I purchased something online using my debit card and I’m due a refund from the company I made the purchase from. Tonight I lost the card and have cancelled it. I’m wondering what will happen to the refund now that the card I used to make the purchase is cancelled?

Thanks
29.04.2021 09:51 #2
Originally posted by Danye
Hi,

I purchased something online using my debit card and I’m due a refund from the company I made the purchase from. Tonight I lost the card and have cancelled it. I’m wondering what will happen to the refund now that the card I used to make the purchase is cancelled?

Thanks

Hi Danye,

Thanks for getting in touch with us here on Boards.ie. 

If your card has been cancelled, you should still receive your refund within the time frame the company have outlined to you as the card number was linked to your account. I would recommend contacting them if the refund does not reach your account within 7-10 working days. 

I hope this information helps.

Many thanks,
Megan
1 thank
29.04.2021 10:09 #3
Registered User
Ah that’s great. Thanks for the speedy response Megan.
1 thank
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