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How can I cancel my Aer Lingus credit card?

12.04.2021 12:42 #1
Hello,

What is the procedure to cancel my credit card as I'll be leaving Ireland soon?

Thanks,
Bruno
12.04.2021 12:56 #2
Originally posted by bleal1906
Hello,

What is the procedure to cancel my credit card as I'll be leaving Ireland soon?

Thanks,
Bruno

Hi There,

Thanks for getting in touch with us here today. To cancel the credit card account we would recommend that you contact our credit card services team on 0818 251 251 and one of our colleagues here will be more than happy to help with this.

The team is available from 9am to 5pm Monday to Friday and will be more than happy to help with this.

Thanks Jen
04.05.2021 11:01 #3
Originally posted by Bank of Ireland Reps
Originally posted by bleal1906
Hello,

What is the procedure to cancel my credit card as I'll be leaving Ireland soon?

Thanks,
Bruno

Hi There,

Thanks for getting in touch with us here today. To cancel the credit card account we would recommend that you contact our credit card services team on 0818 251 251 and one of our colleagues here will be more than happy to help with this.

The team is available from 9am to 5pm Monday to Friday and will be more than happy to help with this.

Thanks Jen

Thank you very much for the quick reply.

Before cancelling the credit card I want to know how can I pay the credit card outside the direct debit process. Before switching to 365 I was able to pay anytime using my debit card as I'm not a Bank of Ireland customer.

I ask this because before cancelling my Aer Lingus Credit Card I will cancel my bank account in Ireland and so I need a process to pay the credit card afterwards.

Thanks,
Bruno
04.05.2021 14:02 #4
Hi Bruno,

Thanks for getting back to us.

If you do not have a direct debit on the card, you can pay the card through lodgement at an LATM, or by bank transfer from another bank. We've attached a link with some more information here. We hope this helps.

Thanks,
Richard
13.05.2021 12:53 #5
Thank you very much for the reply.

I just did a transfer to pay the outstanding amount on my credit card but unfortunately I forgot to put the credit card number in the reference box.

Is there any way to contact BoI to ensure that this transfer is assigned to my credit card balance?

Thanks,
Bruno
13.05.2021 15:12 #6
Originally posted by bleal1906
Thank you very much for the reply.

I just did a transfer to pay the outstanding amount on my credit card but unfortunately I forgot to put the credit card number in the reference box.

Is there any way to contact BoI to ensure that this transfer is assigned to my credit card balance?

Thanks,
Bruno

Thanks for getting back to us Bruno and we're sorry to hear this. If you still have access to the app, you can certainly check this with our colleagues by selecting "services" > "send us a message". One of our colleagues will be happy to help. Alternatively, our colleagues are available on 1890251251 and can also help.

Thanks,
Richard
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