Irish Water Representatives

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No WPRN or bill received

09.03.2021 15:01 #1
Hey there, 

I have a commercial client who has a water connection in place for a year, is drawing water but has no WPRN number and has received no bills yet. 

They are very anxious to get bills issued for accountancy purposes. Can you help please. 

Yours Sincerely

Eoin Walsh
09.03.2021 15:10 #2
Hi EoinWa,

Thank you for getting in touch.

Please contact our commercial phone line on 1850 778 778 and one of my colleagues will be happy to help you.

Kind regards,
Louise
09.03.2021 15:12 #3
Originally posted by Irish Water: Louise
Hi EoinWa,

Thank you for getting in touch.

Please contact our commercial phone line on 1850 778 778 and one of my colleagues will be happy to help you.

Kind regards,
Louise

Thank you Louise, 

Unfortunately that doesn't work with out the WPRN number. Is there a more direct means of contacting someone who can help?

Eoin
09.03.2021 15:57 #4
Hi EoinWa,

Thanks for getting back in touch.

At the section where it asks you to enter your WPRN, please press the # sign. The recording will then give you 3 options. Let this recording run twice and it will then give you an option to speak to a member of the team.

I hope you find this helpful, and please get back in touch if you need further assistance.

Kind regards,
Louise
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