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Renewed insurance - awaiting link to documents

13.01.2021 14:38 #1
Registered User
Hi there,

Yesterday I renewed by car insurance with a policy beginning with GEI.

I only received a receipt but have not yet received the policy documents in respect of the renewal.

Could you advise when the documents will be sent to me via email?

Thanks
V
13.01.2021 14:47 #2
Originally posted by Veloce
Hi there,

Yesterday I renewed by car insurance with a policy beginning with GEI.

I only received a receipt but have not yet received the policy documents in respect of the renewal.

Could you advise when the documents will be sent to me via email?

Thanks
V

Hi Veloce,

Your renewal policy documents will take 24-48 hours to be uploaded to your documentation portal.

Many thanks 
Rachel 
1 thank
15.01.2021 12:49 #3
Registered User
Originally posted by Liberty Insurance: Rachel
Hi Veloce,

Your renewal policy documents will take 24-48 hours to be uploaded to your documentation portal.

Many thanks 
Rachel 


Hi Rachel,

I got the link, thanks.

Is there anyway I can request a paper copy of my insurance cert to be posted to my home address? I sent an email to but no response. Thanks
15.01.2021 12:52 #4
Originally posted by Veloce
Originally posted by Liberty Insurance: Rachel
Hi Veloce,

Your renewal policy documents will take 24-48 hours to be uploaded to your documentation portal.

Many thanks 
Rachel 


Hi Rachel,

I got the link, thanks.

Is there anyway I can request a paper copy of my insurance cert to be posted to my home address? I sent an email to but no response. Thanks

Hi Veloce,

Can you PM your policy number I will look into this further for you.

Many thanks 
Rachel 
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