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Nest Problem

11.01.2021 10:50 #1
Hi

Was with you couple of years ago and go the Nest Thermostat.

Saturday night , my condensate pipe froze causing a small leak. This leak travelled down the cable to the nest heat link which I assume damaged the link.

But now the boiler won’t come back on due the the blown heat link.

Boiler company says I need to contact the installers which is you.

Is there anything you can do?

Thanks
11.01.2021 11:21 #2
Verified representative
Hi Deep Thought,

Electric Ireland's dedicated Home Energy Services team can advise you in this regard, on 1800 372 333.

Kind regards,
Una
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