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Policy Change Price Query

04.01.2021 21:31 #1
Moderator
Hi,

Can someone please help me understand a quote i just received to change my existing car insurance policy from Offaly to Kerry?

14th December
  • Went online and got a new policy quote for €691.70 using the new address, and my details.
  • Called to check how much it would cost to change the address, and i was told a refund of roughly €180 was due when i changed the address.
  • Happy with that, and was told to call back closer to the move date.
4th January
  • Went online and got a new policy quote for €700.92 using the new address, and my details.
  • Called to make the policy change and I was told no refund would be given when i changed the address.
  • I was told prices change and quotes from two weeks ago don't really count.
I understand policy prices can change, but can you tell me how a mid policy change would be €180 different, when the new policy prices are within €10 of each other? For an area that is considered a lower risk then where i currently live?

I asked the woman on the phone to query it with the underwriter, so waiting on a reply, but i would really like to understand this.

Kiith
Last edited by Kiith: 05.01.2021 at 09:12.
05.01.2021 09:49 #2
Originally posted by Kiith
Hi,

Can someone please help me understand a quote i just received to change my existing car insurance policy from Offaly to Kerry?

14th December
  • Went online and got a new policy quote for €691.70 using the new address, and my details.
  • Called to check how much it would cost to change the address, and i was told a refund of roughly €180 was due when i changed the address.
  • Happy with that, and was told to call back closer to the move date.

[*]
4th January
  • Went online and got a new policy quote for €700.92 using the new address, and my details.
  • Called to make the policy change and I was told no refund would be given when i changed the address.
  • I was told prices change and quotes from two weeks ago don't really count.

[*]
I understand policy prices can change, but can you tell me how a mid policy change would be €180 different, when the new policy prices are within €10 of each other? For an area that is considered a lower risk then where i currently live?

I asked the woman on the phone to query it with the underwriter, so waiting on a reply, but i would really like to understand this.

Kiith


[*]
Hi Kiith,
Can you PM your policy reference so we can look into this for you.
Thanks
Una
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