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Do you charge Irish Vat? And is the warranty any good with the UK leaving eu?

04.12.2020 15:45 #1
Do you charge Irish Vat? And is the 6 warranty any good with the UK leaving eu?
1 thank
04.12.2020 16:49 #2
Originally posted by loopymum
Do you charge Irish Vat? And is the 6 warranty any good with the UK leaving eu?

Hi loopymum,

Thanks for the post!

Our prices are inclusive of UK VAT. The 6 year guarantee covers parts and labour and is still applicable in NI and ROI even with the UK leaving the EU. It's an at home warranty so we can send an engineer to you if the TV is over 40" in size.

We can also provide items exclusive of VAT if you're a VAT registered company but the 6 Year Guarantee wouldn't apply as it's for domestic use only!

Let me know what you think!

Kind regards

David
04.12.2020 16:56 #3
Originally posted by Richersounds.ie: DavidS
Originally posted by loopymum
Do you charge Irish Vat? And is the 6 warranty any good with the UK leaving eu?

Hi loopymum,

Thanks for the post!

Our prices are inclusive of UK VAT. The 6 year guarantee covers parts and labour and is still applicable in NI and ROI even with the UK leaving the EU. It's an at home warranty so we can send an engineer to you if the TV is over 40" in size.

We can also provide items exclusive of VAT if you're a VAT registered company but the 6 Year Guarantee wouldn't apply as it's for domestic use only!

Let me know what you think!

Kind regards

David

Thanks David. I'm not a business but out of curiosity what is the warranty if a business were to buy?
1 thank
04.12.2020 17:34 #4
Verified representative
Hi Loopy,

if you purchase as a business then different conditions apply.

We do not offer any 6 year guarantee for commercial usage - our 6 year guarantee is exclusively for domestic Customers.

Thanks Loopy,

ATVB,

John Mc & Crew
1 thank
04.12.2020 18:57 #5
Originally posted by Richersounds.ie: John
Hi Loopy,

if you purchase as a business then different conditions apply.

We do not offer any 6 year guarantee for commercial usage - our 6 year guarantee is exclusively for domestic Customers.

Thanks Loopy,

ATVB,

John Mc & Crew

Thanks John. I did realise that from Davids post and my question is exactly what warranty applies if a business were to purchase? 
1 thank
04.12.2020 19:54 #6
Verified representative
Originally posted by loopymum
Thanks John. I did realise that from Davids post and my question is exactly what warranty applies if a business were to purchase? 


Hi loopy,

Apologies, it depends on what category of product you are purchasing and if it is suitable for commercial use. If you would like to email me directly to johnmc@Richersounds.ie with the specific product I'll happily revert asap.

ATVB

John Mc & Crew
2 thanks
07.12.2020 15:59 #7
Originally posted by Richersounds.ie: John
Originally posted by loopymum
Thanks John. I did realise that from Davids post and my question is exactly what warranty applies if a business were to purchase? 


Hi loopy,

Apologies, it depends on what category of product you are purchasing and if it is suitable for commercial use. If you would like to email me directly to johnmc@Richersounds.ie with the specific product I'll happily revert asap.

ATVB

John Mc & Crew

Hi John. I sent you an email before lunch. Look forward to hearing from you
2 thanks
07.12.2020 16:20 #8
Verified representative
Originally posted by loopymum
Originally posted by Richersounds.ie: John
Originally posted by loopymum
Thanks John. I did realise that from Davids post and my question is exactly what warranty applies if a business were to purchase? 


Hi loopy,

Apologies, it depends on what category of product you are purchasing and if it is suitable for commercial use. If you would like to email me directly to johnmc@Richersounds.ie with the specific product I'll happily revert asap.

ATVB

John Mc & Crew

Hi John. I sent you an email before lunch. Look forward to hearing from you

Hi Loopymum.

John is a bit snowed under today.

If you can also drop the email to Sales@Richersounds.ie one of my sales colleagues will be able to pick it up pretty quickly :)
Last edited by Richersounds.ie: Kenny: 07.12.2020 at 16:50.
07.12.2020 16:35 #9
Verified representative
Hi Loopy,

I already replied via email at 13.32 - might be worth checking your junk mail in case it has ended up there?

ATVB,

John Mc & Crew
Last edited by Richersounds.ie: John: 07.12.2020 at 17:22. Reason: TYPO
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