Hi.  I just received my final bill and I have been charged an exit fee even though I switched after my contract ended.  Can someone get that removed for me please? Thanks.

Hi Frank, 

We regret to read this. 

Please send us a private message with the following information: 

- Your name as it appears on your Electric Ireland account
- Your account number
- The first line of your address
- Your contact number
- Confirmation that you are the account holder (Yes/No)

Kind regards,
Aoife

Thanks Aoife, PM sent.

Thanks for getting that sorted out for me Aoife.

Hi Frank,

You're very welcome. 

If you have any other questions, we would be happy to help.

Kind regards, 
Aoife 

Hi. I just have one other question, I sent it via PM earlier. Thanks.

Hi Frank, 

Thank you for that. 

We will answer you shortly. 

Kind regards, 
Aoife

Thanks Aoife.

Please Aofie & all at electric IReland... my electricity is due to be cut off tomorrow 10th December,,

Thing is, Im a new tenant in this house, a house that had electric ireland beforehand, I switched to Energia & they must not have informed Electric Ireland yet as They dont seem to have registered me as  an Energia customer yet...

I dont understand as I gave my DD card details and the latest reading & the MPRN number and still have not received the postage they said they would send out some 9 or 10 days ago 

Im in Limbo & NEED to sort this now TONIGHT (Wed 9th Dec) before they turn it off tomorrow

PLEASE HELP or ADVISE