We can send them a request but they won't see it today. If we could arrange a call-back sooner, we assure you we would.
During the current public health restrictions, Electric Ireland are not disconnecting customers for non payment - that letter seems to be automated.
We can view the account if you send us a private message confirming the Electric Ireland account number, name, address, telephone number on the account, and state in the message for GDPR (Data Protection) that you are the account-holder.
Alternatively, contact Credit Control by email on firstname.lastname@example.org or their telephone lines are open until 8pm Monday to Friday, and on Saturday mornings.
Last edited by Electric Ireland: Una:
19.11.2020 at 12:59.