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Electric Ireland Representatives

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Online account and keep paper bill

13.11.2020 16:05 #1
I keep being told on the phone to switch to online payments. It says you no longer get paper bills if you sign up online. 

What happens if I need a paper bill? eg, for opening a bank account etc.

Can I still order a paper bill if I sign up for online payments?
13.11.2020 16:08 #2
Registered User
Originally posted by Davesnexus
I keep being told on the phone to switch to online payments. It says you no longer get paper bills if you sign up online. 

What happens if I need a paper bill? eg, for opening a bank account etc.

Can I still order a paper bill if I sign up for online payments?

You just print the bill off your online account.
13.11.2020 16:13 #3
Originally posted by emeldc
Originally posted by Davesnexus
I keep being told on the phone to switch to online payments. It says you no longer get paper bills if you sign up online. 

What happens if I need a paper bill? eg, for opening a bank account etc.

Can I still order a paper bill if I sign up for online payments?

You just print the bill off your online account.

Thanks but I've had situations before when a print out will not be accepted. The bank or whoever wants a utility bill want an original copy.
13.11.2020 16:54 #4
Registered User
Originally posted by Davesnexus
Originally posted by emeldc
Originally posted by Davesnexus
I keep being told on the phone to switch to online payments. It says you no longer get paper bills if you sign up online. 

What happens if I need a paper bill? eg, for opening a bank account etc.

Can I still order a paper bill if I sign up for online payments?

You just print the bill off your online account.

Thanks but I've had situations before when a print out will not be accepted. The bank or whoever wants a utility bill want an original copy.

What you print off is exactly what you'll get in the post. I do it every month for business records. There is no difference.
16.11.2020 10:07 #5
Hi Davesnexus, 

Thank you for getting in touch. 

What emeldc said is correct. This should be accepted as proof of address. 

Please let us know if you have any questions.

Kind regards, 
Aoife
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