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How to stop a standing order temporarily on my account

28.10.2020 17:43 #1
Hello I am a vulnerable account holder who due to extenuating circumstances can not use online banking . Could you please tell me is it possible to put a stop for the next 9 weeks to a standing order on my account with as immediate effect as possible the next payment date is 6 days time. 

Thanks in advance.
28.10.2020 23:44 #2
Registered User
I'd say Banking 365 could put a temporary hold on your standing order if you ring them. It's an easy enough process once you can get someone to do it for you
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29.10.2020 05:41 #3
They're offline from 5pm until 8am I'm going into my branch later today with an advocate to get it done thanks for the reply.
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29.10.2020 09:29 #4
Hi Eduard,

Thanks for getting in touch with us here on Boards.ie.

The information you received from another Boards.ie member would be correct! You can certainly get in touch with our Customer Service Team on 0818 365 365, one of my colleagues with account access will be more than happy to help you with this.

Thanks, Aisling
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29.10.2020 10:03 #5
Thanks for the quick reply 
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