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Electric Ireland Representatives

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Exit fee?

09.09.2020 09:40 #1
Registered User
Hi EI team,

Could I please query the exit fee on my current bill?
I moved to EI with an "all-done" order complete confirmation on the 31/8/19.

I moved service to a new provider earlier this week, but I note my final bill issued yesterday with the cancellation charge applied.

Can this be checked please?
Happy to provide AC number via PM.
09.09.2020 09:47 #2
Verified representative
Hi banie01,

We will look into this for you ASAP.

We have sent you a private message.

Kind regards,
Una
1 thank
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