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Electric Ireland Representatives

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Submit meter reading webpage error

14.07.2020 16:33 #1
Hi, I've tried to submit my meter readings via the phone & the PC but both give an error ! 
Any ideas/help ?
Error Code: 8001.500
Request Id: 2f5f391f-2ced-4788-aff7-cdf187215e58
14.07.2020 16:39 #2
Verified representative
Hi Morrisseeee,

Thanks for getting in touch.

If your scheduled bill is due to issue soon, allow that to release first, check whether it is based on a meter-reading or is estimated, and if it is estimated and there is a significant difference between the estimate and the reading, send in the meter-reading then.

If your bill is not pending release, send me a private message with the Electric Ireland account number, name, address, telephone number, meter-reading, and stating for GDPR that you are the account-holder.

All reps will receive the message and one of us will respond as soon as possible.

Kind regards,
Una
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