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Issue with Nest 3rd Gen and Hot Water control

16.06.2020 14:34 #1
Hi,

I had an install of the 3rd gen Nest last week, happy with it so far and the installer dude was a pleasure to deal with.

However one point I'm not clear on - installer indicated that although my boiler has separate zones for Hot Water and Radiator control, he was unable to wire the Nest to control the HW zone because that would require a Registered Gas Installer to open the boiler.

Can you confirm if this is the case - i.e. are Electric Ireland requiring customers to hire a separate RGI to complete the Nest install, at customer's own expense, despite the fact that both my electicity and gas are supplied by EI? Somewhat surprising, since I would assume that EI employs many RGIs?

Thanks,

Darragh
16.06.2020 14:38 #2
Verified representative
Hi Darragh,

Thanks for choosing the Electric Ireland Nest offer.

We just need to advise that while we can give some general information about the Nest thermostat here in Electric Ireland Social Media, a query like yours above is one that needs to be put to the dedicated Home Energy Services team directly.

Their contact details are towards the end of this page (the quickest way to speak with them is through phone or chat).

Kind regards,
Una
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