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Standing order returned.

01.05.2020 15:13 #1
Hi,

I have a standing order to pay a fixed sum to Avantcard on the 14/15th of the month,this arrangement has been in place for more than 12 months,the payment was returned to my account on the 17/04/20.

Any explanation for this?

Regards.
11.05.2020 11:28 #2
Verified representative
Hi scudodave,

 

Thank you for your recent message.

In order for us to investigate why the standing order for avantcard was returned we would need to speak to you over the phone.

I can arrange a call back for you with one of our customer service agents if you provide your best contact number, otherwise you can Freephone the team on 1800 93 92 44 or abroad on 0035316646100.

 

Thank you,

Kirstin
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