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P1703GB on my statement?

26.03.2020 19:51 #1
Please explain this charge on my statement. I haven't used my card in the UK and I haven't used my card to order anything online from the UK. I also have an additional charge NEPOSCHGGBP for using the card online or in the UK.
Last edited by darraghking: 26.03.2020 at 19:55. Reason: Added details
27.03.2020 10:26 #2
Verified representative
Hi there, 

Thanks for your post. 

To query a transaction on your account you can send a request through Ask a Question in the Service Desk when logged on to www.365online.com. 

If however you believe the transaction is fraud please call us as soon as possible on freephone 1800946764. 

Thanks 
Tara
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