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Bank of ireland april fools

25.03.2020 07:24 #31
Originally posted by bizidea
Originally posted by Bank of Ireland: Jennifer
Hi all,

Thanks for reaching out to us here on boards.

We really do appreciate all your comments and feedback here. 

We understand the effect COVID19 is having on our customers both business and personal and we have a range of measures in place to help our customers. For more information on these please see here.

To request a payment break on your mortgage, please see here.

Like many businesses our capacity has been affected but we are doing what we can to maintain the best possible service for our customers.

We will be here for you and work hard during these difficult times, but for the moment we hope that you all take care of yourself and your families.

Thanks Jen

Hi Jen
Thanks for your reply so can you tell me will boi be holding off on increasing until after this world wide emergency is over.Aib have announced today that they will be holding off on theirs.

Bump
25.03.2020 10:37 #32
Verified representative
Hi bizidea, 

Sorry for the delay in getting an answer on this. Our focus is on supporting customers through the challenges presented by Covid-19 and we will now defer the implementation of changes to cash handling charges until later in the year. 

Thanks 
Tara
25.03.2020 18:04 #33
Originally posted by Bank of Ireland: Tara
Hi bizidea, 

Sorry for the delay in getting an answer on this. Our focus is on supporting customers through the challenges presented by Covid-19 and we will now defer the implementation of changes to cash handling charges until later in the year. 

Thanks 
Tara

Hi Tara thanks for your reply glad boi have decided to defer this increase
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