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Electric Ireland Representatives

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How to change registered email address re vanishing eircom.net addresses?

13.03.2020 12:26 #1
Registered User
Could you point me to what the procedure is?
Thanks!
13.03.2020 12:52 #2
Verified representative
Hi Fogmatic,

Thanks for getting in touch.

You can make the change on your online billing, however your original log-in/username is your eir email address, which will remain as your log-in/username, even after you change your email address for your correspondence from Electric Ireland.

You will receive your bill notification email to your new email address - it will just be necessary to log in with your old log-in/username.

If you would like to have the online billing deactivated completely so that you can set it up again with your new email address as your log-in/username, email eservice@electricireland.ie

Kind regards,
Una
1 thank
13.03.2020 13:04 #3
Registered User
Thank you for the speedy reply Una.

Hopefully this'll also help  a bit to spread the word about the eircom.net changes.
(Eir hasn't been doing that thoroughly, and the best place I know for anyone wanting the details is an ongoing topic in the Broadband forum).
13.03.2020 14:46 #4
Verified representative
You are welcome Fogmatic - we're happy to advise.

Kind regards,
Una
13.03.2020 17:59 #5
Registered User
Forgot to ask how to change email if not on online billing?  (Or maybe you don't have our email anyway in that case?)
13.03.2020 18:04 #6
Verified representative
Hi there,

We responded to your earlier post here.

Kind regards,
Una
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