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Missed payment for policy - cancelled and fee

07.03.2020 12:03 #1
Hello Liberty Team,

my policy was cancelled as I missed my payment. I admit in our busy life working Monday-Friday and wife Sat-Sun we have barely time for anything. The letter with cancellation was there indeed and just yesterday received a letter about policy cancelled on the 26th?!
It is not about money just too busy life. Is there any chance you can help out here to bring back the policy?

Best,
Dan
07.03.2020 12:20 #2
Registered User
Doing things like that by direct debit 
Never had any problems like that
Call them and ask them to cancel the cancelation and pay by phone
09.03.2020 09:29 #3
Originally posted by DanielS35
Hello Liberty Team,

my policy was cancelled as I missed my payment. I admit in our busy life working Monday-Friday and wife Sat-Sun we have barely time for anything. The letter with cancellation was there indeed and just yesterday received a letter about policy cancelled on the 26th?!
It is not about money just too busy life. Is there any chance you can help out here to bring back the policy?

Best,
Dan

Hi DanielS35,

Can you private message your policy number I will check this for you. 

Many thanks, Rachel
09.03.2020 09:59 #4
Hello Rachel,

Thanks for quick reply. I sent you PM.

Best,
Dan
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