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Electric Ireland Representatives

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Being charged incorrect day/night rates

17.01.2020 09:23 #1
Registered User
Hello. I've recently signed up for electricity through Bonkers and just checking my bill, the day and night rates appear to be more than were advertised when signing up:





The rate on the bill shouldn't be including vat as it's added to the total at the end, so it looks like I'm being charged an extra cent/half a cent for the day/night rates.

Can someone look into this for me? Thanks.
Last edited by Standman: 17.01.2020 at 09:28.
17.01.2020 11:22 #2
Verified representative
Hi Standman,

Thank you for getting in touch.

Certainly. Just private message me the Electric Ireland account number, name, address, telephone number on the account, and state for GDPR that you are the account-holder.

The PM will go through to all reps and one of us will reply to it as soon as possible.

Kind regards,
Una
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