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Blacknight Representatives

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Problem with Email

01.01.2020 19:30 #1
Registered User
Hi.  Wondering if anyone having issues with email?  I've an old iol account - everything has been working fine but today I can't get emails and have not made any changes.  Get the following message

There may be a problem with the mail server or network. Verify the settings for account “NAME OF ACCOUNT” or try again.


The server returned the error: Mail was unable to connect to server “webmail.email.hosting” using SSL on the default ports. Verify that this server supports SSL and that your account settings are correct.
02.01.2020 08:38 #2
Hi datk,

If you have an alternative email service, please send an email to help@blacknight.com with your details, or visit https://www.blacknight.com/support/ for other helpdesk options, including phone and web chat.

Thanks,
Conn
1 thank
02.01.2020 12:29 #3
Registered User
Hi

It’s back working since 8.30 this morning, emails came through from yesterday. Must have been out celebrating too hard work on NYE and needed the day off!

Thanks for the response though.

D


Originally posted by Blacknight: Conn
Hi datk,

If you have an alternative email service, please send an email to help@blacknight.com with your details, or visit https://www.blacknight.com/support/ for other helpdesk options, including phone and web chat.

Thanks,
Conn
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