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Virgin Media Ireland Representatives

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Loyalty Discount for existing customers

03.12.2019 17:53 #1
Registered User
What's the best loyalty discount I can expect off a phone and bb package? This time last year I was offered 15 euro off for six months? Has anybody got that off them recently?
04.12.2019 12:16 #2
Hi There.

If you give our billing team a call on 1908 they will review your package and make sure that you are on the best package to suit your needs.

Thanks.
1 thank
04.12.2019 13:11 #3
Originally posted by Virgin Media: Monica
Hi There.

If you give our billing team a call on 1908 they will review your package and make sure that you are on the best package to suit your needs.

Thanks.

Having recently received the email with the €3.50 increase (which I'm led to believe is a way to get people off legacy plans), the best offer that i could get was an increase in speed of 10Mb (and loss of landline) and a decrease in my monthly bill from €59.50 to €59.... I guess it depends on which customer service rep you get but I wouldn't hold out too much hope..
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