Hello,
I understand from previous threads on boards.ie that any request by a customer to opt-out or decline a smart meter during the current roll-out of smart meters in Ireland will require the request to be reviewed by ESB Networks.
Can you please advise or give any information as to what such a review would consist of?
What information from the customer is required other than name and contact details of the account holder, account number etc?
What are the implications of declining a smart meter? Are customers allowed to keep the existing meters?
Thanks.