IT might be a good marketing ploy for electric Ireland to remind elderly customers who are on the household packages who move to another provider also have to make allowances for the transfer of their household package.
I applied on the Electric Ireland page to switch to electric ireland. I have got the docummentation and account number.
Because he has the same MRPN number will he automatically get the electric allowance added to the account, or will I have to apply to DSP.
If I have to apply to DSP do you know how I go about it.
I deal with all my mothers accounts for electricity etc. I change them every year for her to get the best deal. While you get the Household package directly off the Electricity Bill with Electric Ireland, when you move to any other company like Energia etc she gets €35 extra in her pension once a month (pretty sure it's €35) as her Household package. So same thing really. Not worth staying with Electric Ireland all the time. I never had to contact the social about it, it just automatically transfers every time i change company for her.
It should automatically be reapplied if he was previously getting the allowance with Electric Ireland. He should also still be getting the allowance directly from the Department while he was with the other supplier as long as the electricity account is in his name. It might be worth contacting the Department to check that everything is in order. You can find more information on the Department's website.
It's worth noting that a change of supplier can take up to 20 working days, so the Department would not yet have received notification that your father has switched back to Electric Ireland but they would be able to advise on the status of his Free Electricity Allowance since he left Electric Ireland.
Please let us know if you have any further questions.