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Electric Ireland Representatives

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Electric Ireland rewards enquiry

04.11.2019 19:18 #1
I am having difficulty log in Electric  Ireland Rewards.it keeps telling me I entered invalid credentials.is there anyone I can get in touch with via email or phone?thanks.
05.11.2019 08:36 #2
Hi Adja, 

Thank you for getting in touch. 

We can check this for you. 

We need you to please send us the following details via private message:

- Your full name
- Your contact number
- Your account number
- Your email address
- Your home address
- Confirmation you are the account holder (Yes/No)

We can then look into this for you. 

Kind regards, 
Aoife
06.09.2020 18:29 #3
Originally posted by Electric Ireland: Aoife
Hi Adja, 

Thank you for getting in touch. 

We can check this for you. 

We need you to please send us the following details via private message:

- Your full name
- Your contact number
- Your account number
- Your email address
- Your home address
- Confirmation you are the account holder (Yes/No)

We can then look into this for you. 

Kind regards, 
Aoife

Hi Electric Ireland reps :-)
I'm having the same issue. Have gone through the registration process a couple of times as well as using the 'forgot password' function quite a few times. No matter what I do, I'm told I've entered "invalid credentials" even though I definitely haven't.
07.09.2020 09:42 #4
Hi there, 

Thank you for getting in touch.

Can you please send us the following details by private message: 

- Your full name
- Your account number
- Your address
- Your contact number
- Confirmation you are the account holder (Yes/No)

Kind regards, 
Aoife
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