Boards.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more x

Vodafone Representatives

N/A
Response Time
N/A
Response Rate

We're online:

Monday - Friday: 10am - 2pm

Sim card wihtin alarm System

20.06.2019 14:03 #1
Registered User
Hi
I have a bill pay account with vodafone for personal phone use.

I also have a pre pay sim card installed in an alarm system at home, I top this up every so often to keep it going. I had the app downloaded and was able to check balance an top up through this. For some reason the app crashed and I got kicked out and asked to log in again... only issue is I cannot recall the password! Its very difficult to reset as texting the sim card a link is no use as it is in my alarm, and if I try to reset using my email address it automatically thinks I'm trying to reset my bill pay personal phone account.

Any ideas? Thanks
20.06.2019 15:27 #2
Hi there,
We can take a further look into this if you could please send us the below details.

Mobile number:
Address:
Date of birth:
A link to this thread:

Thanks,
Ailís
Reply to thread
Bold
Italic
Underline
Strikethrough
Align left
Center
Align right
Bullet list
Insert an image
Insert an emoticon
Insert a YouTube video
Remove Formatting
View source
Please Log In or Sign Up to join the discussion