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Spotify activation

18.06.2019 07:25 #1
Registered User
Good morning,
I am in a plan which included Spotify or sky sports. I want to activate the Spotify now but can't seem to as its trying to charge 8.99 per month.

Thanks
Garry
18.06.2019 11:45 #2
Hi Garry,
We would advise that you visit the below link on your Mobile data and not on a wifi connection. You should be able to access your content. If you experience any further issues just let us know. ~Ailís

https://offers.vodafone.com/new/ie
18.06.2019 12:30 #3
Registered User
Originally posted by Vodafone: Reps
Hi Garry,
We would advise that you visit the below link on your Mobile data and not on a wifi connection. You should be able to access your content. If you experience any further issues just let us know. ~Ailís

https://offers.vodafone.com/new/ie


Thank you but this brings me to the link that I had. Also staff in shop tried. Its still saying 8.99 per month.

Garry
18.06.2019 15:08 #4
Hi there,
Could you please send us a PM with your Mobile number, Address, Date of birth and a link to this thread and we can take a further look into this for you.
~Ailís
19.06.2019 11:23 #5
Registered User
My mother is having the same issue.  Called Vodafone twice to sort it out but the support engineer was not able to fix it.  a call back was promised (again twice) but never came through.  Will PM her number, would be great if you could reach out to get this sorted.
19.06.2019 12:32 #6
Hi Shane,
If you are listed on the account as an account contact we can look into this for you. However, if you are not named on the account we would require your mother to contact us directly from her own profile. Alternatively she can contact our customer care team on 1907 bill pay or 1747 pay as you go. ~Ailís
21.06.2019 11:50 #7
Registered User
Sent info via pm 3 days ago. Awaiting a response
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