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Phone line crackle.

14.06.2019 15:18 #1
Registered User
Is there some fault on the phone line still.
I have two vodafone phones and both have the same problem.
Once the broadband issue was sorted, the phone started.
Volume comes and goes during the call, and crackle is audible throughout the calls.

Any ideas  ??

Jay
18.06.2019 13:07 #2
Registered User
Hi,

Anything  ??

Jay
18.06.2019 14:06 #3
Please call technical support on 1907 (option 2) for troubleshooting on the above. The initial issue should be resolved, so you will need to troubleshoot this issue with them.
19.06.2019 18:10 #4
Registered User
Originally posted by Vodafone: Reps
Please call technical support on 1907 (option 2) for troubleshooting on the above. The initial issue should be resolved, so you will need to troubleshoot this issue with them.

Hi,

THank you for your suggestion.
Problem with that, is that I cannot hear the person on the other side. this is why I'm calling in the first place.
I did get through to someone, and trying to understand what they said was very difficult.
I think I'm listed for a technical call back, but what use it that.?

Thanks

Jay
20.06.2019 11:07 #5
Hi there,
We would recommend that you contact the team from your Mobile as they will need to perform troubleshooting on your landline. ~Ailís
20.06.2019 14:03 #6
Registered User
Thanks for the response.

Nobody seems to understand the problem.
Neither mobile or landline phones work.
I can't call any team as that is the problem.

Originally posted by Jay Dee
Thanksanks..
20.06.2019 15:24 #7
Hi there,
We are sorry to hear this, we would advise sending us a PM with the below details and we can take a further look into this for you.

Landline/Crn number:
Address:
Date of birth:
Contact number:
Email address:
A link to this thread:

Thanks,
Ailís
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