Boards.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more x

Electric Ireland Representatives

4 hrs
Response Time
100%
Response Rate

We're online:

Monday - Friday: 8am - 6pm
(excluding public holidays)

Deactification Code

29.05.2019 06:20 #1
Hello Electric Ireland,

I am very unhappy with Electric Ireland at the moment. I have no electricity for the last 6 days because I have recently moved service provider but my new provider is unable to set me up properly without this code from you, which is proving impossible despite numerous phone calls. Why won't you just give me this deactivation code??? Instead you give me the run around and false promises to ring me back.
The whole thing has been so distressing. We have had to move out of our home.
Do you even care about your customers?
The standard of your quality management has a lot to be desired from what I've experienced.
I am at my wit's end.....please give me the code so we can move back into our home.

Day 6 without electricity.
29.05.2019 10:00 #2
Hi Aoibhlee,

We are very sorry to read it.

If you private message us the telephone number on the Electric Ireland account, stating for GDPR that you are the account-holder, and confirming your name, address and date of birth, we can then look into why there is a delay.

Thanks,
Una
Reply to thread
Bold
Italic
Underline
Strikethrough
Align left
Center
Align right
Bullet list
Insert an image
Insert an emoticon
Insert a YouTube video
Remove Formatting
View source
Please Log In or Sign Up to join the discussion