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Electric Ireland Representatives

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28.05.2019 15:38 #1
Hi 

I bought a house in October 2018.  The house was a bank sale and has been unoccupied for a few years.  (house is still unoccupied as it uninhabital in its current condition).   I signed up for an account with Electric Ireland in March 2019  and just received my first bill.     It states the last 28 bills were estimated and that I owe 1811.36!!
I called electric Ireland they said (long story short) I am liable as the bill is now in my name? I have the current meter the meter reading from the house closing and the meter reading from March.    Surely I am only liable for bills for March as this is when I signed up.  There is no power currently being used in the house as work has not commenced. 

TIA 
28.05.2019 15:40 #2
Originally posted by Dublinchic
Hi 

I bought a house in October 2019.  The house was a bank sale and has been unoccupied for a few years.  (house is still unoccupied as it uninhabital in its current condition).   I signed up for an account with Electric Ireland in March 2019  and just received my first bill.     It states the last 28 bills were estimated and that I owe 1811.36!!
I called electric Ireland they said (long story short) I am liable as the bill is now in my name? I have the current meter the meter reading from the house closing and the meter reading from March.    Surely I am only liable for bills for March as this is when I signed up.  There is no power currently being used in the house as work has not commenced. 

TIA 

you should be able to show them something such as a sales agreement, and be liable for everything after that date. On a sidenote, Electric Ireland are a joke I am currently on hold with them being passed from department to department!
1 thank
28.05.2019 15:43 #3
Originally posted by sheriff2
you should be able to show them something such as a sales agreement, and be liable for everything after that date. On a sidenote, Electric Ireland are a joke I am currently on hold with them being passed from department to department!


They have no chance of enforcing that. Go through complaints and get it sorted
1 thank
28.05.2019 15:52 #4
Originally posted by Dublinchic
Hi 

I bought a house in October 2018.  The house was a bank sale and has been unoccupied for a few years.  (house is still unoccupied as it uninhabital in its current condition).   I signed up for an account with Electric Ireland in March 2019  and just received my first bill.     It states the last 28 bills were estimated and that I owe 1811.36!!
I called electric Ireland they said (long story short) I am liable as the bill is now in my name? I have the current meter the meter reading from the house closing and the meter reading from March.    Surely I am only liable for bills for March as this is when I signed up.  There is no power currently being used in the house as work has not commenced. 

TIA 

Hi Dublinchic,

If you send us a private message we can take a look here in this department.

In the message, please confirm the relevant Electric Ireland account number, state for GDPR that you are the account-holder, and confirm your name, address and the telephone number on the account.

We will be back in touch as soon as possible.

Thanks,
Una
1 thank
28.05.2019 15:56 #5
Originally posted by sheriff2
Originally posted by Dublinchic
Hi 

I bought a house in October 2019.  The house was a bank sale and has been unoccupied for a few years.  (house is still unoccupied as it uninhabital in its current condition).   I signed up for an account with Electric Ireland in March 2019  and just received my first bill.     It states the last 28 bills were estimated and that I owe 1811.36!!
I called electric Ireland they said (long story short) I am liable as the bill is now in my name? I have the current meter the meter reading from the house closing and the meter reading from March.    Surely I am only liable for bills for March as this is when I signed up.  There is no power currently being used in the house as work has not commenced. 

TIA 

you should be able to show them something such as a sales agreement, and be liable for everything after that date. On a sidenote, Electric Ireland are a joke I am currently on hold with them being passed from department to department!

Hi sheriff2,

If you would like us to review the query here in this department, do send us a private message confirming the relevant Electric Ireland account number, stating for GDPR that you are the account-holder, and confirming your name, address, the telephone number on the account, and the details of your query.

We will be in touch as soon as possible.

Thanks,
Una
30.05.2019 02:39 #6
Originally posted by Electric Ireland: Una
Originally posted by Dublinchic
Hi 

I bought a house in October 2018.  The house was a bank sale and has been unoccupied for a few years.  (house is still unoccupied as it uninhabital in its current condition).   I signed up for an account with Electric Ireland in March 2019  and just received my first bill.     It states the last 28 bills were estimated and that I owe 1811.36!!
I called electric Ireland they said (long story short) I am liable as the bill is now in my name? I have the current meter the meter reading from the house closing and the meter reading from March.    Surely I am only liable for bills for March as this is when I signed up.  There is no power currently being used in the house as work has not commenced. 

TIA 

Hi Dublinchic,t.

In the message, please confirm the relevant Electric Ireland account number, state for GDPR that you are the account-holder, and confirm your name, address and the telephone number on the account.

We will be back in touch as soon as possible.

Thanks,
Una

I sent you a pm with all the details.  Can you let me know if you received it?  Thanks!
30.05.2019 09:12 #7
Hi Dublinchic, 

We have responded to your private message.

Kind regards, 
Aoife
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