I don't need to cancel or activate an account through boards.
Could you please make an attempt to help me.
I have been on here for two weeks so this wouldn't happen. You personally assured me continuosly this wouldn't happen.
Please take some responsibility and look into this.
You asked me to check if the account has been cancelled and give you your UAN which I did. I also advised through pm that it was going to take 48 hours to cancel down. The finalization of the cancellation was confirmed this morning after you have spoken to Sky. They should now be able to take over the line. You never mentioned anything on this forum about keeping mobiles so these must have been cancelled, as all your services where bundled together. I am very sorry for this confusion. I can't help any further through this forum you need to speak to the loyalty department to get this sorted out.