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Direct Debits Not Available Online?

25.02.2019 20:16 #1
Registered User
Just switched to KBC and trying to figure out if my direct debits have moved... actually appalled that it's not viewable in either the app or online banking. Surely I'm missing something? It's 2019? Wtf is the point of online banking if I can't view/amend/cancel my direct debits?
26.02.2019 09:16 #2
Verified representative
Originally posted by Dewdropdeb
Just switched to KBC and trying to figure out if my direct debits have moved... actually appalled that it's not viewable in either the app or online banking. Surely I'm missing something? It's 2019? Wtf is the point of online banking if I can't view/amend/cancel my direct debits?



Morning Dewdropdeb, thanks for getting in touch. Direct debits on your KBC current account cannot yet be viewed online. It is something the team are working on to make available in the future. Thanks, Katie
26.02.2019 12:22 #3
Registered User
https://www.boards.ie/ttfthread/2057899165
Posted 08/18 - 

doesn't sound like this basic functionality, available on all other online banking applications, will be available anytime soon. 

I was in the process of closing my AIB accounts in favor of KBC but due to their lack of basic functionality and ridiculous quarterly statement policy- PAPER ONLY option -  I will be keeping my AIB aco***** open
1 thank
01.03.2019 16:26 #4
Registered User
You can use the search functionality to view them at least: search for "SDD" - all direct debit transactions have that as a prefix in their description
04.03.2019 11:54 #5
Registered User
Originally posted by 28064212
You can use the search functionality to view them at least: search for "SDD" - all direct debit transactions have that as a prefix in their description

That's like having to use a shovel to brush your teeth as a tooth brush isn't available. 
Knocking KBC not yourself. 
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