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Electric Ireland Representatives

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Monday - Friday: 8am - 6pm
(excluding public holidays)


30.01.2019 19:34 #1
Registered User
Hi, the climote installed today and according to the Climote webpage it should be just timer replacement but I got thermostat as well for the unit. There are only 3 periods during the day I can set up to have this on and this will be temperature controlled (by thermostat).
Is there a way to change it to timer only mode (as advertised on and to have unlimited periods of on/off without thermostat during the day?
E.g. Id like to be able to set heating on 15 min and off for 1 hour and then again 15 min and so on for the whole day....
31.01.2019 08:29 #2
Hi there,

Thanks for getting in touch.

For technical questions related to the Climote, we recommend calling our colleagues in the dedicated Electric Ireland Home Services department, as they would be in the best position to answer any queries you may have. They can be called on 1850 372 333, from 9am to 6pm, Monday to Friday.

Alternatively, we recommend contacting Climote directly. Their contact information can be found online here.

Should you have any other queries regarding Electric Ireland, please let us know.

20.07.2019 09:27 #3
This is a disappointing answer..... as is the lack of general information on the workings of the climote... I would expect that either Electric Ireland or the Climote company would use these questions to put together a more comprehensive question & answer page in relation to the product and how it works....
22.07.2019 09:57 #4
Hi rexton05,

Our Social Media channels are the online equivalent of the general Customer Service team - there is a dedicated specialist team for Home Energy Services queries, and they are the department to put queries to regarding Climote.

Here is the information about Climote on the Electric Ireland Shop website also.

Kind regards,
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