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Tesco Mobile Representatives

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Credit not applied

08.01.2019 16:36 #1
Registered User
Hi. I topped up my son's phone by credit card via your website last night (logged into his account). It appeared to go through as normal but his balance did not increase. The transaction is showing as pending on my online banking. Are you aware of any issues with top ups? Thanks
09.01.2019 17:06 #2
Hi Crunchienut,

Please send us a private message here with your mobile number, name, address and mother's maiden name. Once the account is successfully verified, we can look into your query and discuss further.


Thanks,

Antun
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