Boards.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more x

eir Representatives

3 hrs
Response Time
100%
Response Rate

We're online:

Monday - Friday: 12pm - 5pm

Eir sport app (mobile red ) acess

29.03.2019 12:44 #31
Registered User
Hello Eir Reps

Still cannot access Eir Sports App after almost 90 days since I opened request.

I firmly believe this is simple issue with my account , something not checked or flagged.

I've moved my plan today to 30 day rolling sim only 50GB with unlimited calls/texts/ 200 international mins and also Eir Sports App

Can I get some sort of update on this please!

Thanks
29.03.2019 12:50 #32
Originally posted by LizardKing
Hello Eir Reps

Still cannot access Eir Sports App after almost 90 days since I opened request.

I firmly believe this is simple issue with my account , something not checked or flagged.

I've moved my plan today to 30 day rolling sim only 50GB with unlimited calls/texts/ 200 international mins and also Eir Sports App

Can I get some sort of update on this please!

Thanks

Hi LizardKing

We can't deal with technical issues on this forum.  Please click here to chat to one our technical support agents or alternatively you can call 1890 260 260.

Many thanks

Linzi 
29.03.2019 15:36 #33
Registered User
Sorry Linzi please discuss with your team!

I opened this with you guys in Jan... and was told it was being escalated and opened with internal teams.

I passed all details via PM to the 2 reps now ...

I was last told that I would get an update soon as per message below

Originally posted by Eir Rep Grainne

Hi Alan,

I have escalated this to our eir sport team to get this resolved.

As soon as I get an update I will advise.

Sincere apologies this is ongoing for so long.

Thanks,
Grainne
29.03.2019 16:03 #34
Originally posted by LizardKing
Sorry Linzi please discuss with your team!

I opened this with you guys in Jan... and was told it was being escalated and opened with internal teams.

I passed all details via PM to the 2 reps now ...

I was last told that I would get an update soon as per message below

Originally posted by Eir Rep Grainne

Hi Alan,

I have escalated this to our eir sport team to get this resolved.

As soon as I get an update I will advise.

Sincere apologies this is ongoing for so long.

Thanks,
Grainne


Hi LizardKing 

This forum is closing and I wouldn't be able to follow up on this for you.  You can reach us through Facebook and Twitter or by calling our customer care on 1901.

Kind Regards

Linzi
29.03.2019 16:16 #35
Registered User
OH Fantastic so I'm back at square one via another channel / team

Might be best if I move my business me thinks
Reply to thread
Bold
Italic
Underline
Strikethrough
Align left
Center
Align right
Bullet list
Insert an image
Insert an emoticon
Insert a YouTube video
Remove Formatting
View source
Please Log In or Sign Up to join the discussion