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Electric Ireland Representatives

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Monday - Friday: 8am - 6pm
(excluding public holidays)

Meter adjustment

02.01.2019 10:10 #1

We miss the meter reading every time as it's during working hours. Texting the reading doesn't seem to work as we got a letter saying that the bills were estimated for 12 months and the reading have to be adjusted.
The bill is in our landlords name so we don't have the access to online account.
Can I pm relevant info in order to adjust the meter reading?
Best regards

02.01.2019 10:23 #2
Hi Greg,

Thanks for getting in touch.

Yes, you can submit a meter reading here on via private message, once the bill has been issued. This will cause an updated bill to be issued with the correct reading. We recommend doing this as quickly as possible after the bill has been received.

Please note, if the account is not in your name then we won't be able to provide you with details of the account, but once the new bill has been generated it will be issued as normal.

To update the meter reading, could you please send us a private message with the following details?

  • Your full name
  • The Electric Ireland account number
  • The address of the premises
  • Your own contact number
  • The up-to-date meter reading
  • The date the reading was taken 
We can then look into updating this for you.

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