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18.03.2019 14:46 #226
Registered User
Called to change my account back in January, spent over 1 hour waiting on the phone. Checked my bill and the old amount is still being charged two months on. Tried webchat - waste of time. Time to contact comreg I guess.
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20.03.2019 10:22 #227
Originally posted by cenahs
Called to change my account back in January, spent over 1 hour waiting on the phone. Checked my bill and the old amount is still being charged two months on. Tried webchat - waste of time. Time to contact comreg I guess.

Hi cenahs, 

Sorry to hear your price has not updated. 

Could you PM the following details and I will look into this?
1. Registered Name
2. Registered Address
3. Account Number
4. DOB
5. Are you the Account Holder? 

Thanks, 
Grainne
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