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Android pay

21.04.2018 10:49 #1
Whats the correct place to query two failed android pay transactions?

I rang card services who told me they cant help me without my card number which i dont have with me. They told me they can only find my account (without a card number) if my card is lost or stolen. Very unhelpful lady on the phone and what seems to be a policy in place for no valid reason?

Thanks
23.04.2018 23:25 #2
And a 2nd query on android pay, are all android pay transactions free or are there fees? Thanks
27.04.2018 16:52 #3
Hi jimhimslef,

Sorry to hear that you are unhappy.

Unfortunately, if you have any queries regarding Google Pay transactions; please contact our Card Services Team for assistance. The Team are available 24/7 on 01 2695022. Please see this link for more info: https://aib.ie/ways-to-bank/google-pay and FAQ's for fees and charges for using Google Pay.

As this is our last time on Boards.ie, our Customer Service Team are available on Facebook (AskAIB) and Twitter (@AskAIB) if you have any further general queries that we can help you with.

Thanks, 
Lisa 
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